Vigilante Plumbing, Heating & Air Conditioning

Steven and his helper were on time, pleasant and professional. They came to work on the gas lines, their careful attention saved my building from a major gas leak. I am acutely aware of how lucky we were that these plumbers were here today to find the gas leak when it was still small. That pipe was hanging on by a thread. All these inspections we have to do these days are a drag but I shudder to think what could have happened had they not come and inspected, then began to repairs.

Vigilante and Fabio did a fantastic job -- always a pleasure to work with. Went above and beyond by helping me identify a difficult to find piece for my shower repair.

Excellent experience. Efficient appointment booking and confirmation of arrival time. The plumber, Fabio, was extremely knowledgeable, competent, patient with all of my questions, and friendly. Transparent pricing.

Both, my neighbor and I had a really bad experience with vigilante plumbing.

Imagine a stereotypical repair service that takes advantage of peoples situation when their heat is not working, and they do unnecessary work, and overcharge for parts and services. That pretty much sums up how they operate.

I am a full-time repair technician myself, so I am more than qualified to rate other repair technicians. I just don’t work on boilers.

Their technician really did not diagnose the problem properly. While exploring, he used the wrong tool to remove a part and damaged a small part within it.

After a couple of hours of no progress, I asked him to leave, but they still charged a hefty price for his so-called diagnostics service.

A year later, I see a Vigilante van parked in front of my neighbor’s house, and I see none other than the owner of the company cursing and yelling at my neighbor – that’s how he treats his customer.

I took the opportunity to tell the owner how dissatisfied I was with the service to which he replied, with some arrogant and rude comments.

It also doesn’t help that they disrespect their community by always parking their vans on clearly marked bicycle lanes, often left idling. I guess the idling must be a tactic to avoid getting a ticket for parking, as the engine is running.

They are very helpful. Steven helped troubleshoot with an appliance that wasn’t even the initial reason for the call, and he helped resolve the problem.

I hired Vigilante Plumbing to repair a toilet and also repair a kitchen sink pipe. From the moment I called to schedule an appointment for the repairs, I was very happy with their professionalism. I was kept informed about any changes pertaining to the upcoming repairs. Their plumber Raphael who did the repairs, did a exemplary job. He was very professional and was knowledgeable in what he needed to do to complete the repairs. I would recommend Vigilante Plumbing for anyone who needs a great plumbing company.

Great crew on the installation of a new 10 year water heater. Several issues came up throughout the installation process but crew handle it with ease.

I will be calling Viligante next week to probaby make an inquiry on a service contract for my boiler system.

They gain my confidence and you will have no regrets hiring them.

Mike F came to check a small water leak in the pan beneath our washing machine. He did a very thorough and careful job, and was able to clearly explain & answer the questions involved. He was a pleasure to work with.

Joe was perfect. Reliable, resourceful and helpful. I've used Vigilante a few times now, and everyone, each time, has been great!

Vigilante Plumbing was professional and listened to the problem. Went to work to investigate root cause and then a solution. Explained short and long term solution. Fair price. Would use them again. My technician was great.