Family Danz Heating and Cooling

Monty was friendly and thorough with our heating unit service. Very knowledgeable about our furnace. Would highly recommend Monty and Family Danz

Monty was extremely thorough and personable. He explained everything he did.
He is a real asset to your company

Six years I have used Famliy Danz, and have been happy. Very professional and friendly and on time. I would highly recommend Famliy Danz.

Zach did a great job of servicing my tankless hot water heater. Very professional and neat. Explained everything to me.

Strongly recommend Family Danz! From service, Cliff K to installation team, Stefon, Conor & Kevin was excellent. A big thank you!

Very professional and courteous workers who explained everything they were doing and very fast, clean and we are very happy! Will use Family Danz again. We have used them for years . Thank you!

Josh is a very good service tech. He is always on time and does the work throughly and quickly.

In the spring we replaced our Honeywell air conditioning compressor with a new Bryant unit (outside) and Space Pac air distribution system in the attic. Though the existing system was functioning, parts were no longer made for systems with the coolant we were using, and we decided to be proactive.

The installation was quick and smooth. It was a damp day with occasional drizzle, but all the Danz personnel were constantly putting covers over their shoes and no wet or dirt was tracked in. Replacement of both units could not have taken more than three or four hours, and we were most impressed.

We became even more so when they first powered up the condenser outside. The had all their pressure gauges hooked up with the initial charge of the new refrigerant in the outside unit. They all deferred to Andrew as their Space Pak expert and within second he said to cut the power, not liking what he was seeing on the gauges.

Everyone went up to the attic with Andrew on the phone with Space Pak. Within half an hour he said “I think we’re good”, we powered up outside, and everything worked flawlessly. I believe we had the newest generation Space Pak, and they later explained that it was multifunction and was set to support a heat pump, not an AC compressor. A change using the screen inside the Space Pak rectified that. I suspect the differences on the gauges were subtle, but Andrew spotted them instantly.

The new combination is wonderful. The outside fan runs at a lower velocity, quieter for us and neighbors, and has a larger radiator area for better cooling. The new Space Pak is even more impressive, seemingly pushing colder air at a lower velocity. Moreover, the fan throttles up and down gradually, especially nice at night. Retrofitting an older house (ours is almost a century old) make air conditioning as silent as one built with in when the house is constructed very difficult, but this sure comes close.

We are completely satisfied with the expertise, clean work, and the final product.

I had yearly service on Furnace, A/C, tankless water heater. Dave arrived on time, got right to work and performed a thorough inspection and service on the units. He explained the status on my units and gave me the complete description of services performed. I really appreciated him taking the time to really check things out. I've had techs leave after 30 min for 3 units. I have been a customer of Family Danz 16 years and will continue to be one.

Zack is very professional. Very knowledgeable.
Took the time to answer our questions.
We are very happy we contacted Family Danz.
The Sehn Family