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Williams Mechanical Heating & Air Conditioning LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
gary blair

UPDATE: after install we had multiple issues and found that the condenser was not the right size for our house; the company did come out and put a new one. We then started having issues with the thermostat and that had to be replaced. We had the technicians out multiple times due to the air not working correctly and then we started having continued outages with no air and we could not get it to come back on for hours. Techs came out again and said we had an error on the board and then thermostat would need to be replaced. We also found out after hiring multiple other companies to come out the system sold to us would never work together properly. We also found out the warranty registered to us was for the wrong units and had never been updated. After countless emails with Annette the owner she agreed to put in another heater. Heater install was a nightmare and it was not installed correctly the unit was not square and the unit looks used. She has since stopped responding to all emails, had never fixed the thermostat issue and had never updated the warranty paperwork. I would not do business with the company and if you do make sure what you are being sold will work together and is registered to you.

We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us. Thank you 😊

Catie Russell

Williams Mechanical was wonderful!

Our heating finally died about a month ago and we contacted three companies to get estimates. Mike provided us with a number of options and explained everything in detail. The price was fair and the service could not have been better. Anthony and Alex installed our new mini-splits. They were professional, answered all of our questions and were flexible. They also tolerated our dogs which was really great. We would absolutely recommend them to anyone!!

LV Garcia

Williams Mech has done work for us in the past. We were very pleased with their work. Anthony and Alex did a great job on the previous installations. That’s why we came back for our added needs. Annette is knowledgeable and provided great customer service. Tate Whiteman did a great job installing the A/C system.

David Nartonis

When Annette and Mike came to give us an estimate, they saw immediately how to increase space in our laundry area by reconfiguring duct work and better furnace placement. We liked talking to an installer and an owner, rather than a sales person. Yesterday, Alex and Anthony quickly and quietly removed our old furnace and swamp cooler and installed the new. They worked happily, showed us what they were doing, and asked questions about our preferences. What I can see looks very well done.

David Wiley

When we set out to install a completely different heating and cooling system in our home, we wanted to feel comfortable that the investment we were making was a good one. So we investigated mini-split heat pump technology. Mitsubishi and Fujitsu seem to be the leading producers of these energy-efficient systems.

We asked for competitive bids from two sources and awarded the work to Williams Mechanical, LLC of Albuquerque, a family-owned heating, cooling and plumbing business.

We're glad we did.

From our initial meeting with owner Annette Meier and Comfort Consultant & Install Manager Mike Mollica until our project was completed, we were delighted with the friendly and professional bearing of everyone who worked on the installation.

At the same time, we also elected to replace our elderly 50-gallon water heater. It was installed in a single day.

As part of the changeover to the mini-split system. Williams removed our two evaporative coolers (which they donate to the needy) and sealed the roof openings.

Because our Pueblo style home features several different roof levels, it presented unique challenges for the Williams installers. They dealt with them carefully and professionally.

Throughout the process, our questions were answered courteously and patiently, noise and disruption were minimized, and cleanup was done daily. Brett, Alex, Anthony, others — all were great to work with.

In short, Williams Mechanical met or exceeded all our expectations. We recommend them highly.

David & Beth Wiley

Monty Pacheco

Chris came out to give us a quote on replacing our swamp cooler and and heater with a new refrigerated air system and heater. We got a couple of other quotes as well and the quote from Williams Mechanical was the best. Every other company said that we would need to update our electrical panel which would have to be done separately and would run anywhere between $1500-$2800. Chris took a look at the panel and after reviewing everything said that the existing panel could properly support it with some modifications to some breakers. So that saved us a bunch of money in just electrical work expense. Chris was very easy to work with and was not pushy at all. He provided a very clear quote that provided 3 different options based on the things we were looking for. His quote also showed any rebates available. After working with him on some questions we had we decided to go with Williams Mechanical. They performed the work on the day they said they would and they did the entire install in a day and a half. Julian and Bryan performed the install and they were both very friendly and did a great job of installing and cleaning up. We also worked with Annette in the main office and she also was very friendly and helpful during the entire process. Overall we ended up getting a much nicer system then the other companies were quoting for less then what they were charging for lower end systems. We were pleasantly surprised how well everything went and how great this company is to work with. We have already recommended them to a family member who is also having a new system installed.

Rob G.

I have been using this company for several years, they installed the Air Conditioning System for my business and I could not have made a better choice. They are very reliable & honest. Family owned and operated and Bret the technician is the best! Highly recommend this company!!!

Bud Shafer

We had our swamp cooler removed, replaced our furnace, and added air-conditioning. The whole process only took 1.5 days and Anthony and Mike made sure we had heat the first night. Both Mike and Anthony kept us informed during the whole process, were very professional, and knowledgeable about heating and cooling. We have worked with Williams Mechanical before and will continue to in the future. It a good company that cares.

Paul Franklin

We contracted Williams Mechanical to install a new furnace and AC unit. They were prompt with their quotes, and fast to communicate. The installers were all very helpful and explained anything I asked of them. They even had someone come in on Saturday to fix up a few small things after the initial install. We have subsequently contacted them for other work on our house and have been very satisfied. I plan to continue using them into the future.

Cindy L

We had Williams install new HVAC systems in our house in late 2013 and were very happy with both the quality of the installation as well as the friendliness and professionalism of the installers. Recently, our one year labor warranty expired, but we had to call Williams to troubleshoot a noise problem with one of the condenser units. Warren came out right on time and took a look at it, letting it stop and start. He fixed the problem right away - and even said he wouldn't charge me anything for the repair! They take good care of their customers. Needless to say, we are very happy we chose Williams Mechanical!

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