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Wagner Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
M Archuleta

Our water heater went cold. Called Wagner and their customer service set up a service call. Customer service kept us informed and updated regarding our service call. Steve and his partner showed up, gave an estimate for a new water heater, parts and labor. We moved forward with same day installation. Thank you.

Sara Rose

I had a really excellent experience with Wagner. My heater stopped working right before a freeze was due to come. I called first thing in the morning and was offered a same day appointment. Communication about dispatch was timely and accurate. My service technician, John Calderon, provided amazing customer service. He explained potential issues, was thorough, did not pressure me into any services but explained each of them and let me make a decision. He didn't leave as soon as my heater was back up and working-- he waited quite a while to ensure it kept working until my house heated up. He was polite and professional. The service was well worth the cost for the peace of mind and professionalism I got from choosing Wagner. 10/10!

todd harger

Very responsive, when contacted for an estimate. Fair estimate, quality parts and top of the line water heater (Bradford White ICON Defender). Nathan (Wagner Technician) was very good. Very honest! The new Water heater tank had a dent and on his own, requested a water heater replacement, which was delivered in 45 minutes! Friendly and knowledgeable. There are a ton of plumbing and HVAC companies in Albuquerque. I contacted a total of 4 companies for bids and did my homework. I have no regrets, at all, in choosing Wagner. I would definitely recommend them to friends and family!

Jared McCullough

I love this company! We have used them before and they have been superior and professional. Dylan was our technician and was absolutely a pleasure to have working on our heater. There was a power surge and he replaced our transformer. I would recommend Wagner over all the rest of the competition. A+++ in my book!!!

Sean Michael

We are quite pleased with using Wagner to replace an outside Arrowhead Brass hose-bib. The repairman came the day after we contacted Wagner - a good response time for a non-emergency.
We were kept up to date on the technician's arrival
time by phone and text.
Very pleased with the technician and the work.

Beth Oms

Wagner team was very professional. Set up appointment within 24 hrs and gave updates on estimated arrival time. They repaired the broken water line and put in a new shutoff valve. Courteous and provided helpful advice on the sprinkler system replacement.

SB

Wagner electrical services were outstanding. Michael was knowledgeable and friendly and worked quickly to replace the electrical outlet by the pond for safety reasons. I will call them again for any other electrical issues that arise. Thank you!

Natalie Gregg

It’s hard to find good help, but Wagner has exceeded our expectations! They were professional, quick to respond, quick to schedule, courteous & kind, & knowledgeable. They showed up, worked hard, & did a great job installing RV electrical hook-ups at our house! I’m glad we chose them. Also, no fees to use a credit card. They have also done plumbing work for us. Will definitely contact them in the future for more needs.

Laurie Lien

Wagner sent a a couple of their employees to do some miscellaneous electrical upgrades to my house and garage area. The workers were neat, polite, fast working and efficient. They did a great job and I will be using Wagner for more jobs in the future. Well worth the money!

T Houston

Robert Tafoya from Wagner Mechanical came out to do our swith over from heat to evaporative coolers today. Robert has serviced us before on a couple of projects. As usual he was friendly and professional while doing the job. He shut down the heaters and installed the dampers. Evan coolers were cleaned and filters, floats, belts and baskets were replaced, he did an excellent job on both coolers, one is on the second story roof making quite few trips up and down the ladder to ensure everything was operating properly. Both are working great thanks to Robert and Wagner. It's a good crew.

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