Silver State Refrigeration, HVAC & Plumbing

Silver State was very responsive and finished the job quickly. Dispatchers were very communicative and they even bumped my repair up to an earlier time. Chris Roberts was a cool guy, knowledgeable, quick, polite and friendly. I’d recommend Chris and Silver State to anyone with immediate needs. I’d hire Chris if I could.
I tried to tip and Chris refused and said he’s well taken care of by his employer so thumbs up to Silver State for taking care of their people.

Business card is stuck to the fridge for whatever pops up next.

After purchasing a new washer and dryer, we noticed a soggy wall where the connectors were located. Despite our attempts to troubleshoot the issue ourselves, we discovered that the water shutoff valve was stuck open, which required us to shut off the water supply to the entire house in order to disconnect the unit.

We decided to seek professional assistance and found Silver State Plumbing. Their online form made it convenient for us to schedule an appointment for the following day, with a fee of $59. Soon after submitting the form, we received a phone call to confirm the appointment. The woman also offered to send someone out the same day for an after-hours fee of $89. We agreed to this option.

Before the techs arrived, we received a text message containing photos of the individuals who would be assisting us, and also we received a phone call to inform us that they were on their way. I personally liked that they did both as it provided me with a clear idea of who to expect and ensured we were well-informed throughout the process.

When Walter and Joe arrived, they assessed the situation after we had already cut out the sheet rock. While they were unable to determine the exact source of the leak causing the wall to become soggy, they presented us with a plan to redo the lines and install new valves. They ended up needing to pick up some supplies, but were pretty quick to return.

We found both Walter and Joe to be personable and professional throughout the entire process. They were attentive to our concerns and explained their proposed solutions clearly. Despite the initial difficulty in identifying the source of the problem, their expertise and willingness to go the extra mile to find a solution were commendable.

Overall, my experience with Silver State Plumbing was positive. From their convenient online scheduling to the excellent communication regarding the technicians' arrival, they demonstrated a commitment to customer service. I would recommend their services to others in need of plumbing assistance.

What can I say that everyone else hasn't said already? Mike and Matt are amazing, the loyalty, commitment and honesty that they possess are beyond words. I've never experienced workers with so much knowledge and love for the job in a very long time. Matt and Mike explained and "showed" us what needed to be done and were adamant in making sure that they left us with nothing to worry about. This world would be a much better place if everyone worked as hard as these two. I was truly blessed that these guys are the ones that ended up on my doorstep. I believe Mike and Matt are a great asset to the company...and community.
Thanks guys,
Lilia

Danny was awesome!! He went the extra mile! My AC unit was making wonky sounds and he got that fixed! He made sure to recalibrate my system! He throughly cleaned out all my AC units! Danny was friendly, easy to talk to, very respectful, and overall great person! His knowledge of AC was great when dealing with the setup my builder left me with! I will definitely be using again and referring to all my friends and family!

Danny was our tech today for our A/C system maintenance. He was amazing. He arrived early and got to work right away. He explained in detail everything that he was doing as he went along. Danny was very professional and explained everything fully. I feel bad that our water spout was quite a distance away, so his hose wasn't long enough, so he had to fill a bucket with water to clean the coils. He also made recommendations on changing out our vent filter monthly since we burn incense and candles quite often. He also recommended the membership plan and went over what's all included. We will definitely look at adding the membership at a later time. Overall, I'm glad that we were referred by my parents to have Silver State come out for our maintenance and look forward to having you guy's come out for future services. Hopefully we'll get Danny again!

Great company, fast, attentive and efficient. Walter was fantastic to work with. He took his time and explained everything so even I could understand. Then he went the extra mile to make sure everything I needed was handled in a professional and timely manner. Would def recommend.
I had theee toilets replaced, a new water softener installed and all my shower cartridges re-done. Fantastic work and good price and excellent service from Walter. Thanks again!

Walter came out and made quick work of my leak issue. Installed a new faucet and soap dispenser. Reasonable price, friendly service and I am very happy. I have come to trust Silver State ever since they installed my 16 Seer HVAC several years ago! Always reputable, efficient and reasonable pricing.
Thank you!!

We had our home repaired with Silver State Plumbing. I can't say enough about Nate and Jason. They kept us informed about what they were doing. They were very polite and professional the whole time they were here in our home. I wish more businesses had employees like them. Out of a score of 1-10, I would give them a 12. We are very satisfied customers 😀

Silver state always delivers! Walter was extremely professional, and very courteous. He did an outstanding job was clean and neat. I highly recommend Silverstate for any plumbing issues. I like how he explain the process along the way.

Danny was very professional . Checked all details on the AC identified the issue quickly . Replaced the capacitator and had the AC up and running . He offered us the yearly plan which we happily took , takes care of AC cleanup and plumbing checks twice a year . Highly recommend