Silver State Refrigeration, HVAC & Plumbing

Contacted Silver state to get a quote on a sump pump. Matthew and his colleague were patient, polite, professional, respectful, extremely knowledgeable and very matter of fact. While at our home, he uncovered faulty / defective pipes and stated that the manufacturer of these pipes had been involved in a class action lawsuit - we have had numerous plumbers come through our home in the time we’ve lived here and none brought up the potential severity of the situation with us. Matthew took the time to show me the defect(s), went through and showed me the class action lawsuit, and wrote up a very detailed work order and went through it with me line by line. I hugely appreciate the honesty, integrity and the time Matthew spent explaining everything to me. I would recommend Silver State, and especially Matthew for any of your plumbing needs

I chose Silver State Plumbing because they installed my last water heater and I didn’t have any better recommendations to go with. I’m extremely happy with their service. My water heater was past its warranty and was leaking beyond repair(but not to the point of flooding). I called them at 6pm and their after hours service took my info. Twenty minutes later I got a call and they said they could send someone out the next day when I got home from work. They gave me a window of 4-7pm and actually arrived 4:15. Walter was very courteous and explained all of my options. I said I was thinking of getting a water softener system as well and he gave me quotes for several different combo systems. I chose a mid-range option and ended up getting a very generous discount after Walter spoke with his supervisor. Walter said he could go pick up and install the water heater that night, but the softener would have to be installed the next day. Taylor arrived to assist him with installation and he was equally well mannered. They stayed that night until everything was running perfectly.

Taylor returned the next day (my day off) and installed the entire water softener system by himself because there were no other technicians available to help. He was there for many hours getting everything just right. I was very impressed with his diligence and accountability.

The next day there was a noticeable leak from the new piping, a solder joint that had a pinhole. I called Silver State and they again got right back to me and scheduled a tech for the next day to re-solder the joint and everything has been perfect since.

I will definitely call Silver State the next time I need any kind of service they provide. Kudos Silver State Plumbing!

Excellent service from the office staff and field employees, Walter and Joe. They both were extremely conscientious, polite, knowledgeable, neat, friendly, and thorough. I cannot praise them enough. They will always be my "go to" guys.

My toilet was non-functional on a Saturday and they got Plumber Nate Egan right out to help me. He listened to my concerns, fixed the problem and was so nice and personable. Thanks to Nate the Great!

Marc Mattison was very professional and pleasant. He described exactly what was going on with my AC unit (service). A small part needed replacing. Marc replaced the part with prior permission. A very enjoyable experience. Thank you,

Ricardo is very pleasant and respectful. Also very knowledgeable. He did a wonderful job, explaining everything to me. Thank you so much! Such great service.☺️🤙🏽

I have been blown away my the customer service at this company. AC’s and their units can be tricky in Vegas. When something goes wrong in the summer heat, it can be devastating; when you have a 2 year old, that’s the first concern. I contacted this company with a huge concern and they arrived early. Their employees are not only professional, but honest people that really want to help. 10/10.

They installed a new heat pump package unit in September 2022 with new thermostat. It's only going to be 7 months, but so far no issues or problems. I was contacted by Silver State for an appointment to come do maintenance on it and they called me to ask if they could come earlier than scheduled. So far using them to replace my unit has been a good experience. I appreciate that.

Mickey & Mike arrived in time as scheduled to fix the broken elbow/pipe of our irrigation. I’m satisfied bec they are reliable and completed the work fast. They did an excellent job. I recommend them.

Excellent service! Matt Whelan, our technician, was very professional, prompt and knowledgeable about our unit. He corrected the issue and was on his way in about an hour. I highly recommend Silver State for any A/C needs.