Buenos Aires Air Conditioning & Heating, Inc.
Amenities
Buenos Aires Air Conditioning & Heating, Inc. Reviews - 100
4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Dave Galie
Great guys. Reasonable pricing. Came within the quoted time frame and they seems happy to be working. Best of all, my AC works again! Would use again/recommend.
Stanley Thomas
I have has been in the industry for quite some time and i call this place i get a flat out NO. I needed a New unit which i had already bought and they care about the sales of a new unit instead of working with me. I am amazed that a company i thought sounded homely and nice turned out to be a corporate greed scheme.
Anisa Rivera
Our heater went out, we have 2 units, I thought it would be a while to replace everything and they were here he next day and got the upstairs done and on the 2nd day got the downstairs done! They were here when they said they would be and got the job done promptly so that my kids wouldn’t be without heat!
Sandy Bencomo
Carlos is amazing to say the least! Just when we thought our family would have to go a scorching weekend without our air conditioner, he went above and beyond to make sure a part they didn't have was obtained. Thanks to him our air conditioner is up and running, our family can sleep cool tonight. Thank you from the bottom of our hearts.
Laura Waters
John was an AWESOME a/c mechanic. He explained everything to me about my system and answered all my questions. THANK YOU JOHN and BUENOS ARIES. I am a very happy customer!!😊😊
Charlene Neal
AC tech Luis Y. explained everything he was doing for maintenance
Mariana Ovalle
They did professional work. I am pleased with the new ac unit.The workers were nice, respectable, and professional.
Justina Westhead
Great customer service. Our technician, John, was very knowledgeable and professional. They got it up and running so fast!
Rahman Xhelili
Great Company. They sent a technician right away. John was friendly and very professional, he took his time checking everything and found the issue.
David
My mother & father recently purchased a ten year old home here in Las Vegas and, given the age of the home & the climate, decided it would be beneficial to have the two AC units in the home serviced, and the ducts cleaned. They delegated the selection of the company to me. I spent the afternoon researching HVAC companies in the area, and when I called Buenos Aires, I just knew this was going to be the company we used in my gut, but continued to shop around.
Firstly, the professionalism, knowledge, & experience of Buenos Aires appeared to be unparalleled. The owner, Carlos, was insightful, attentive, and prepared to answer all of our questions about the service requested, unlike 90% of the competitors I called. I could tell just by speaking with him that this was not your standard HVAC company. These guys really know what they were talking about, and not surprisingly, when it was time to have our two units serviced, and the ducts cleaned out, the difference before & after was clear as night & day. The past owners clearly had dogs, and the house was filled with the allergens & some of the standard dirty dog smell. After the cleanout --- it was all gone. Virtually a brand new home that never had an animal live there.
There are a few options in the Las Vegas Valley that do air duct clean-outs -- as with any market, there are competitors. Price-wise, Buenos Aires was near the median (middle) of the prices. That is where you will find the best bang for your buck, every time. I would be exceptionally surprised if there was a better TEAM of HVAC workers in the area. They worked together like a triple play to end the bottom of the 9th.
When you set up your appointment, you are given a window in which to expect their arrival. This window was not tentative. He came at a reasonable time within the middle of the time-frame, and given the size of the home, we were given a projected finish time.
Let me be clear, after purchasing the home, we set up a carpet cleaning service, Buenos Aires, a house cleaning service, and pest control. On this particular day, the AC duct clean-out & house cleaning were to be done back-to-back in a perfect world. The TEAM arrived at around 9:30 and we were told they would finish anywhere from 4-6 hours from then. Our house cleaner was set to arrive at 12:30. We told Carlos of this predicament, and he brought in another worker. They finished right at 12:35, atleast an hour ahead of schedule.
When the cleanout was finished, there was a bit of dust & particulates gathered around the house. So be sure to have a cleaning service ready if your are unable to vacuum and dust.
Buenos Aires's employees are extremely respectful, well-mannered, and insightful. They really know what they are doing. They answered any questions & concerns we had and worked in a very thorough manner. When they finished, my mother & I could not believe the amount of dust, dirt, & debris that came out of the ducts. You won't either -- if you choose Buenos Aires. I sincerely doubt, and given that I did the research, any other company will be as thorough. Period. But hey, go ahead and call around. The other companies couldnt give me over the phone estimates. They told me it could range, we're not sure, What does that even mean? Its an AC duct, not a car. Carlos & Buenos Aires have a flat rate for AC duct cleanouts & servicing the AC units. A flat rate. That means no fine print extra bills at the end. Youre not going to get held up for your money. They do not take advantage of the fact that you've got to get your air back on.
Look. These people are compassionate, courteous, respectful, insightful, knowledgeable, thorough, and fast. If Buenos Aires was a professional soccer team, I would be a fan. We are 100% going to get their maintenance plan which is more than reasonable -- and best of all, we asked him about it. He didnt shove it down our throats like most businesses.
The name says it all.
If you choose Buenos Aires, you're going to have good air.
These guys were overall just plain perfect.