Buenos Aires Air Conditioning & Heating, Inc.

Buenos Aires ac company is so awsome... our ac unit went down and Carlos came out
at 10 pm at night to check it out and fixed the issue in less than 30 minutes, we are so grateful for them in helping us fix our ac! With thier hardwork and dedication we definitely would recommend them to the whole community as they stick to their word and get the job done! Thank you again carlos for taking care of us u guys are amazing!

John was very thorough and experienced in highrise HVAC systems. He was professional and did a complete maintenance check. Will have John come in the Spring for my next maintenance call, or if we need repairs. Was very knowledgeable. Have recommended him to others in our condo complex.
Aprille

The B. A. Tech’s were courteous and efficient. They answered my questions easily and explained the service they performed.

Excellent customer service from the first phone call! It’s end of June and summer is here, A/C unit died and Buenos Aries sent tech out the day I called, and had a new unit installed the next day! Thumbs up all day long for this company....I’ll never call anybody else 😁

All good the guy explain me everything about the AC problem

These guys are completely lacking in professionalism. They were supposed to be at my house yesterday anywhere from 10 to 2 for preventative maintenance. At 230 I called and asked why they had not been to my house yet. They told me someone should be on their way. At 3 I got a phone call to reschedule for a specific time tomorrow. I asked for them to be here at 10. Just before 10 I received a phone call saying that they were running behind and someone would be here by 11. By 1230 I was fairly angry and called and asked how they found it okay to have me sit at home for two days waiting on them to show up. Their response dumbfounded me. " I didn't see it that way as it is just preventative maintenance." I'm sorry, but how does the type of service required have anything to do with the fact that you have made me sit at home for two days waiting on you? No I didn't need to register my daughters for school, or have anything useful to do with my time. It is my pleasure to wait on you for days?!? They assured me that someone was on their way. 50 minutes later someone did show up, and he was kind and did his job, however two days of my time has been wasted.

Fantastic service! Saturday night the air goes out on the hottest week of the year. They arrived within two hours of our call and everything was up and running an hour later. Fast, professional and friendly:)

Wow - what incredible customer service. I run a short term rental company in town and when an AC goes out the customer wants it repaired NOW. I called Buenos Aires AC Repair and they were out to the property (on a VERY hot and busy 113 degree Sunday) within just a few hours and got the AC up and running in about 20 minutes. My guest (and me) are VERY HAPPY! Thanks Buenos Aires AC for the EXCELLENT service!

I called Buenos Aires Air Conditioning & Heating, Inc. at about 8pm to make an appointment for the next available day, I had notice my heat was not coming on the day before. I was told by Carlos the owner that he could be there in about 30 min, I told him that was not necessary that the next day would be fine, he explained how he was still in the office and he had no problem to stop by and diagnose the problem with my heat, he was there in 25 min. Not only did he tell me what my three options were in my situation but he also in detail explained what he suggested and why. I could either consider replacing the my entire 17 year old unit wish was way pass due with a new one, and make the investment instead of just patching it up or replace the parts wish would cost a ¼ of what a new system would cost and hope to have a better Christmas than the one I in vision when my heat was not coming on, I went for the ¼ option. I do plan on replacing my unit if not this spring hopefully before next winter and will use Buenos Aires Air Conditioning & Heating for that, the only thing I would suggest if you use them is to make sure to have decaffeinated tea for you might end up needing it. My third option was not do anything, but with this weather in December of 2013 I was very glad to have an option.

AC went out in my unit and these guys did an outstanding job getting my AC unit fixed. They are very professional and have amazing customer seedy. I highly recommend them for all of your heating/cooking needs. Thanks guys!