Controlled Comfort

Arrived a little early after checking to see if it was convenient. Great service. Jim is great.

Our Air Conditioning (A/C) went out Wednesday night (about 10:30pm). I called Controlled Comfort (CC) and spoke with their after hours answering service. They do have after hours emergency service, but we decided to set an appointment for the following morning (we set the appointment with their after hours answering service for the following morning requesting an 8am appointment). On Thursday morning at 7:45am we received a call from "Jim" a CC technician who said he was "on his way." He arrived about 20 minutes later, checked the A/C, diagnosed the problem and advised us that our A/C fan motor had bad bearings and needed to be replaced. Fortunately, he had a replacement motor on his truck. Jim Ryan the CC tech replaced the motor and our A/C system was up and running in about 65 minutes. Jim appears to be extremely technically knowledgeable, professional, courtesy, and friendly. .

Controlled Comfort sent a service tech out to repair our AC the same day we called for service. Austin was great! Professional, courteous and friendly. Thank you!!!

Jimmy did a great job and made sure everything was ship shape!!! He was very knowledgeable and courteous as well!!! Next time we need a tech from
Controlled Comfort I hope Jimmy will be the one who is sent!!!

The service tech (Jimmy) was very friendly, very professional. He found our problem really fast and had all the parts he needed to fix the problem. And this was on a week day after hours. We were really grateful to have our air conditioner system back up and running that same night. Thanks Jimmy.

Controlled Comfort does great work and the yearly maintenance package has made our cooling & heating systems run strong with no issues for the last 15 years! I highly recommend this minimal expense each year—well worth it!!

Really appreciated the fast and professional service!! I called Control Comfort in the morning because our furnace had stopped working. Ken was at our house within two hours and had our furnace working again in just over an hour (which included Ken having to go get a new part). Ken was very courteous, competent, and friendly! Thanks for the great service!

Being a business owner I can appreciate when a business goes the extra mile, Controlled Comfort is that company. They are always on time, professional, neat and customer friendly. I seldom write reviews but wanted to share my endorsement of Controlled Comfort. They do it Right!

My wife Nancy and I found the workers to be simply amazing! They were so polite! And, so very kind! Controlled Comfort should be proud! What an excellent company! We are so grateful to them! Thank you to Controlled Comfort!

Performed my annual pre-summer A/C check.