Aksarben ARS Heating, Air Conditioning and Plumbing

Matt was very prompt. He checked our air conditioner repaired our humidifier cleaned our outside unit and suggested a lubricate to promote the life of our newer unit. Matt offered us a regular maintenance plan and suggestions on the best ways to get the most from our air conditioner and furnace. We were very pleased with his work and taking time to help us.

Technician was good at explaining our options. He took the time to check to see if we were still under warranty. Very pleased with his professionalism.

My air conditioner wasn’t working. I called Aksarben because they had installed it. I was able to get an appointment for the next day and my part was under warranty. They were early for their appointment and super nice. Would highly recommend!

My tech was awesome. Tom arrived focused and ready to work. I could tell he was into his job and his knowledge was exceptional. He taught me several useful things about my HVAC system that further my understanding of how it works. I'm the curious type that wants to know how things work and Tom was patient with my many questions. He was extremely thorough and assured me my entire summer will be nice and cool in the house!

Should the need arise, I will use Aksarben ARS Heating & Air without any hesitation.

Aksarben ARS installed the a/c in my home four or so years ago. It recently busted due to a leak with the refrigerant. I have called Aksarben ARS every day this week (4 separate calls) attempting to collect information about the warranty for this unit. They have failed to respond each and every time. I was promised multiple times that I would receive a call back but I never did. I would NOT recommend this company as they install poor quality units and are not responsive at all. Sandhills Heating and Air Conditioning came out for me instead and they have been so professional and timely. I would recommend them instead.

Jesus Salas was our drain technician yesterday. He was proficient at his problem solving of our sewer drain system and getting our sewer backup removed. He was informative on pricing depending on the problem found, friendly to work with, knowledgeable, and helpful in his suggestions on how our family can avoid this problem in the future. He is excellent at his job. We really appreciated him. Thank you Jesus.

The young man who came was very thorough and professional yet friendly. He didn’t pressure us into buying anything but explained why it was necessary for the continued working of the air-conditioning system

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For 109 dollars they were able to come out the same day I called, which was good. Tech recommended a full AC system replacement, some leakage in the indoors condensation line burned out the blower motor, I feel like if we could fix the condenser leak and replace the blower motor we would probably be fine. Gonna seek a second opinion.

**The second opinion guy removed a clog from a line, fixed a wire, and had our AC going in fifteen minutes. A far cry from 8k for a whole new setup.

Mr. Matthew Robinson from Aksarben was a great insight to our heating and cooling system for the house. He was able to provide in detail about our home system and precautions we should take to help keep the spread of growing contaminants which he was also kind enough to clean up for us. May request him and his company by name for my next service. Thanks again!

Highly disappointed in Askarben ARS, and will never work with them again. I called at 8 am, and was told that I was placed on their appointment logs for the same day and to expect a call between 9 am - 3 pm when someone was on the way. No one called, at 3 pm I called back and checked on the status as to when someone would be out. They had no record of my call, when I asked if someone would come out they had to ask for manager approval to send someone out. They never got manager approval after waiting for over an hour. I would highly recommend Omaha Drain as they were able to have someone to my house within a few hours after my call even though it was so late in the day.