Aksarben ARS Heating, Air Conditioning and Plumbing

Same day service which was great. No floor protection and slightly damaged stair tread trim moving equipment which was not great.

I was so grateful to Aksarben for coming out in less than 24 hours, quickly diagnosing the issue, and having the exact part needed on hand.

Aksarben employees are professional. They are on time. They are through. In 20+ years we had one issue which was resolved quickly.

Justin came out to do a yearly inspection and did a great hob letting me know my options and potential issues. Great experience!

Very pleased with Doug's service. He came on time, performed the ordered repair quickly, and was kind enough to field a couple questions from my kid after the fact.

I have had Thomas as my technician several times and he is professional, knowledgeable, and excellent at his craft

We had a great experience with our technician and will definitely be coming back for any future work!

We had both furnace and a/c replaced. They did change duct work on water heater. 2 days after the install, I discovered not just with a shower, but then to rinse out my disabled father's catheter equipment, we had barely any hot water. We had hot water before replacement. I called office on Friday, barely 48 hrs after install to tell them of problem, and all I was told they couldn't get back to my home to fix problem until 5 days from my call to get someone out. It was still early enough to send someone to check it. But NOOOOO! I then called sales agent who sold unit to us and left a message about problem and have yet to receive a call back. So far I'm not satisfied 😕. Dillon and Nate were the installers. Dave was the salesman. Go figure🤷‍♀️ They made right with the problem in a timely manner. Thank you. I do recommend Aksarben H&A/C.

I needed to diagnose and fix an issue with my hot water heater so I called these guys. Brian (if I remember correctly) showed up, looked at the unit for 10 minutes, calls and orders a new part, then leaves without explaining anything at all to me. I paid them but the part he ordered was wrong 😑. The real issue was not explaining anything at all to me.

Our technician, Brian, was not only professional but also extremely helpful as he explained the various components of the service and work recommended. He answered all my questions and he sent me the pictures he took of the components replaced and the ones to watch between now and our next scheduled maintenance. I was very impressed with his technical skills and his customer service abilities. I’ll be requesting him for future maintenance calls. I highly recommend.