Hoff Heating & AC

Excellent service. Great communication. True professionals. Our AC went out last night. I called Hoff Heating and AC today at 8am. They collected our information, explained their process and said they would send someone today. I received a call and a text message letting me know that the technician was on his way to our house just a little over an hour later. Larry was thorough, professional, knowledgeable and friendly and had our AC fixed and running in less than 30 minutes. Our unit is 18 years old so it will need to be replaced soon and we’re so glad now we know exactly who to call for the job. We were quite impressed with this entire experience.

Had a great experience with Hoff. They came out the same day that I called whereas competitors told me it would be possibly a week. A week without AC in July!!!

The tech who came to my home, Sean, was great. He was able to figure out the issue with my AC and thermostat. Said I needed a new control board and hard start. They had to order the parts, but in the meantime Sean wired up my system so we were able to at least turn on and off the AC manually since the board was fried. That got us through until they got the board in a week later. He took the time to show me what was going and and explain the issue to me.

Sean was back to install everything a week later and he got us up and running very quickly.

This is embarrassing to say, but I want to recognize this technician for his kindness. I sprained my ankle in my yard while he was there putting in the board. He was so kind to help me inside and make sure I was okay before leaving. I felt really bad for putting him through that but he rushed to help me immediately. Really amazing!

I would definitely recommend Hoff to anyone needing heating or cooling services in the area.

They were also prompt with sending a quote for the work via text and email. I was able to sign off on it quickly online. Pricing seemed fair.

Rudy came out for our heating maintenance program. He did a great job servicing our equipment and explained everything regarding our questions. We have only needed the heat a few days so far but everything is working great.

Was very pleased with aiden an his professionalism in servicing my air conditioning unit.

I started out this whole issue by making a huge mistake and calling Jerry Kelly but after them trying to sell me a brand new $11,000 system (my house is under 10 years old) I called Hoff. I'm so glad I did!

They were fantastic and so professional. I had two techs come out, one time to charge the coolant to get us through the heat wave and then another time to install the part. Both techs, Kevin and Sean, were very professional and explained everything nicely.

Thank you for fixing my issue! It already feels better in my home. I will be signing up for their annual maintenance plan which is also reasonably priced and worth it.

James and Aidan were great, very thorough and knowledgeable. They did the maintenance and also fixed a problem with our upstairs furnace that another technician was unable to diagnose. Very professional and polite, and didn't even mind our nosy cat!

Rudy was professional and quick to diagnose the problem. Very polite and left nothing behind.

David was thorough and very informative. I am happy that I called Hoff.

Friendly and knowledgeable technician. Servicing appointment went smoothly.

I called only this team as they were the people who installed our AC at the time of build and I did the right thing, the technician Devin was very professional and also he explained each and everything he is doing and why he is doing so I was able get good knowledge on how they work. I really appreciate him for his excellent work. I was so happy with his work that I even signed the annual maintenance contract. Thanks team.