Under-promise and over-deliver! Hoff and Hoff came out first thing on a Monday morning, diagnosed my issue quickly, and gave me two options to remedy it. I opted to replace my outdoor unit to provide a more robust fix, albeit at a higher cost. They quoted me a Wednesday install, two days later; this would have been fine. They called back midday that same Monday and said they could make it that afternoon. By 5PM, my upstairs cooling was back in business so my family could sleep comfortably in their rooms. Thank you so much Hoff and Hoff for the zippy service and friendly techs.
Excellent service. Easy to communicate and work with. They saved us thousands of dollars (versus our first estimate with another company) with their honest opinion and it was fixed immediately. Nice, professional people. Very experienced. Upfront estimate. Will never use anyone else.
They were able to get to troubleshooting the problem and quickly found the root cause of the issue. There was a temporary fix put in place until the parts came in and a final repair scheduled. There was open communication about the issue and the fix. I am glad to have Hof servicing my AC and furnace!
The technician was honest and told me my issues were caused by a recent repair from the same company. Now that isn’t something that happens often ( if ever). I was not charged for the trip or the service. I have been using Hoff for about 10 years and they are always honest, reasonably priced and responsive.
Butch Beinhorn
Hoff heating is a very good company and Art Wilke is the best to work with.
cerever
Bill fixed our problem (dirty flame sensor) and had the heat working properly again very quickly. Appreciated his professionalism and efficiency.
John Lochausen
Under-promise and over-deliver! Hoff and Hoff came out first thing on a Monday morning, diagnosed my issue quickly, and gave me two options to remedy it. I opted to replace my outdoor unit to provide a more robust fix, albeit at a higher cost. They quoted me a Wednesday install, two days later; this would have been fine. They called back midday that same Monday and said they could make it that afternoon. By 5PM, my upstairs cooling was back in business so my family could sleep comfortably in their rooms. Thank you so much Hoff and Hoff for the zippy service and friendly techs.
Kathi Canale
Very courteous and came on time! Recommend them for sure
Frank Cather
Excellent service. Easy to communicate and work with. They saved us thousands of dollars (versus our first estimate with another company) with their honest opinion and it was fixed immediately. Nice, professional people. Very experienced. Upfront estimate. Will never use anyone else.
CJ Nelson
Service Rep was very professional and discussed details of what he was troubleshooting and part replacing.
Susan Ziegler
In my experience, service from Hoff technicians is always very good.
Marko P
They were able to get to troubleshooting the problem and quickly found the root cause of the issue. There was a temporary fix put in place until the parts came in and a final repair scheduled. There was open communication about the issue and the fix. I am glad to have Hof servicing my AC and furnace!
Thomas Wehde
As always, Rudy and the entire team at Hoff Heating go above and beyond providing great service! Many thanks!
Deb Kaba
The technician was honest and told me my issues were caused by a recent repair from the same company. Now that isn’t something that happens often ( if ever). I was not charged for the trip or the service. I have been using Hoff for about 10 years and they are always honest, reasonably priced and responsive.