Sedgwick Heating & Air Conditioning

It is the annual maintenance of the the ac part of my maintenance plan. Common sense would bring air filters to replace the dirty one. Was told they did not have one. Requested to be shown some items that I could maintain however technician stated he was not familiar with this unit! I do not know how to respond to this situation! Otherwise he cleaned and checked the ac unit as requested. Was professional. Stated he would take my concerns back to the office so will wait and see what the follow up time will be

Technician Wayne Ford was prompt, courteous, knowledgeable and professional.He immediately diagnosed the problem--a big one: the main circuit board needed replacement. There's a long story that goes with this, but ultimately his diagnosis was right on target and the board was eventually replaced by someone else since we have Smarthome Advantage protection coverage with Excel and the circuit board was pricey.

We are really happy with the maintenance plan that Sedgwick offers! It gives us peace of mind to know that our system is being thoroughly maintained. We are really happy with our technician, Jeremy. We trusted him right off the bat and have really grown to appreciate Sedgwick over the years because of how wonderful & thorough Jeremy is and his level of communication & care.

From the salesman to the crew who did the installation, I got all the information I needed and was kept up to speed on the project from start to finish. Great experience!

He showed up on time, was very kind, looked at the thermostat furnace filter, and the furnace, then went out to the air unit. When he came he said good news bad news well not so good news but not all bad either. I covered my unit in the fall, found out mice like that and mice chewed my wires and made a mess. Hurt my compressor some and reminded me of the age of the unit. I recommend Sedgwick's 5 stars from me,

The company was referred to me through another one of my contractors, and I’m very happy he did. The entire staff was extremely easy to work with. They were not only prompt & professional, but they also took the time (once on site) to explain what was happening with my system, and the best way to fix the issue without trying ti upsell/charge me for other parts I did not need.

Benjamin notified us of his arrival, was very professional, personable and thorough. He also explained things well and was very encouraging about our furnace and A/C possible life spans.

Sedgwick does a nice job. We’ve used them for years and we’re happy with them. We don’t chase after low cost vendors or no-name vendors. We prefer to go with a reliable name, and Sedgwick has always delivered for us.

Technicians from Sedgwick are always so professional. We get a call before they come, they are on time and so personable while they are here. Very happy with Sedgwick.

We came home Saturday evening to a cold house in December. I checked and the furnace wasn’t running. Because it was so late, I was worried I would have to wait until Sunday to get a repair person to come out. But, after calling Sedgwick, they had someone at my house in about 25 minutes. The technician, Wayne, was amazing. Not only was he super friendly and professional, he was able to diagnose the problem. Although he needed to order a part for our repair, he was able to get the furnace operational so that we could have heat. Because it was a cold Minnesota December Saturday night, I was expecting to pay an arm and leg, but that wasn’t the case. The rate was much lower than I was expecting. I was super appreciative of Wayne’s work, and my family was able to sleep in a warm house. I cannot recommend enough the work and service of Sedgwick!