Pilot Mechanical Heating & Cooling

My only regret is not finding this company sooner! Pilot installed a tank-less water heater when my family was in a bind, even though the company was already overloaded with service calls. I would trust Chris(the owner) with babysitting my kids - that's how much respect and trust I have for Pilot mechanical heating and cooling...

Called to get a quote for a new A.C. unit on Tuesday (May 29th). Set up a appointment for the next day between 5:00-6:00 pm. Now 7:00 pm, no call and no one showed up. If someone calls me with a good excuse explaining why this happened I'll update my review.

This is a updated review. Chris from Pilot called me this morning to explain that the reason why he didn't show up or call...long story. I had another company give me a quote today and I ended up buying a A.C. unit from a different company. So, I really don't know much about Pilot except that Chris seems to be a real down to earth honest businessman.

Highly recommended. Chris - the owner - was on time for every appointment, priced fairly, and did exactly what he promised. The crew was professional and went above and beyond what other mechanical contractors have done for me in the past.

Go figure, the warmest,most humid day of the year so far & my air conditioner stops working. Called & spoke to Chris who arrived at my home within the hour & made the repair. Couldn't be happier with there service & professionalism. Chris was Awsom! Thank You Again

Very nice people to deal with, very onset, tried to help me over the phone to save me money and time in case if the problem is because of power or wi fi with my nest device.
That’s my second time to use them without knowing any of them personally! Happy with the service and the way they dealt me.

Chris, the owner, was extremely helpful resolving an issue with my furnace. We are not current customers; however, Chris took the time to troubleshoot the issue over the phone which ultimately led to the problem being resolved. We will certainly be customers in the future!!!

They did a great job installing our new furnace. They were professional and kind throughout the process and I would recommend them to anyone who has any heating and cooling needs. Great company.

I highly recommend Chris and his team at Pilot Mechanical, they are professional, courteous, trustworthy and most importantly highly skilled. They do it the right way the first time. I have used Pilot several times after being referred to them (furnace/hot water tank replacement) and have been extremely pleased with the work, peace of mind knowing that I have a reliable company to work with.

The service was very fast especially since this is a holiday weekend. The technician, Chris, was very friendly and professional (put on his mask and shoe coverings!) and did not try to oversell the job. I would recommend this company to anyone!

I had a very difficult time scheduling an appointment and then no one showed at my appointment time.

Edit: I never received a call back from any person in the office. When I did finally talk to someone, they did tell me that they "weren't sure" about my issue and told me that they would put my appointment on the books and if there was an issue, they would call me back. They did not. I called several times. Left more than one message.