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    Wilson Services, Inc. Reviews - 80

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Brian OLeary

    I contacted Gary about replacing our aging high efficiency boiler that was reaching the end of its useful like. Gary and the team at Wilson are true professionals - they are extremely knowledge and responsive. I wish I had found them sooner. Their pricing was extremely competitive and significantly less than the vendor I had been using for maintenance. I would highly recommend Wilson Services for all of you Heating and Air Conditioning needs.

    steve t

    Very pleased with the service and installation - Gary did a superb job of meeting with us and finding the best solutions to what could best be described as a challenging environment; several options were offered, with positives and negatives well covered. Once decided upon, the job started promptly - workers were efficient and focused, job was completed quickly and without fuss or mess. We're very happy with the results and looking forward to a comfortable summer and winter! Thank you!

    Jeff Clark

    Gary and his crew have installed both a mini-split and central heat pump that do heating and cooling. They helped us chose the right system and timing of the installation. All the work happened on schedule and the crew was very professional. They are also responsive on service issues. Highly recommend Wilson Services.

    Sharon Rogalski

    We just had mini splits installed by Gary and his team and it was such an easy and efficient process. Gary was incredibly efficient scheduling an on-site visit and sending a recommendation and quote, even though he was very busy as we were in the middle of a long heatwave. His proposal was very detailed and highlighted all the decisions we needed to make and what we should consider. Our job was scheduled promptly and completed in one day. Gary and his team worked well together and were very respective and considerate the entire time they were on site. He even processed the rebate for us and made the entire process straight forward The quality of their work and products are top notch. They installed radiant heat for us a few years ago and did a fabulous job. He always responds promptly to calls an questions and his service level is outstanding. Because of our great experience with his previous installation and ongoing service, he was our obvious choice when we decided it was time for AC. We highly recommend Gary and his company for their high level of knowledge and service as well as high quality products

    FredWirth

    Wilson Services did an excellent job installing out three head mini-split system. We got estimates from four contractors and while Gary’s estimate was not the least expensive, we were impressed by his expertise and his down to earth manner. We made a good choice. He worked with us to decide on the proper system for our house. His installers were timely and efficient. They took great care to keep our house clean and the make the outside installation durable and attractive. They were informative and responsive to all our concerns and questions during the process. They tested the system and instructed us on the care and feeding of mini-splits. The system has performed flawlessly ever since. I should also compliment the office staff. We were up against a deadline to complete the work before a particular rebate expired and Carine was Johnny-on-the-spot with the required paperwork for the rebates and the HEAT loan. We could not be more pleased.

    Dan B videos

    We had an amazing experience with Wilson Services and highly recommend them for your heating and A/C needs.

    Gary and his team are very knowledgeable and extremely easy to work with. We needed a new furnace as well as a new central air conditioning unit and a thermostat. Gary presented us with several options as well as his personal recommendations. He worked with us to ensure that the new systems will last for decades to come. When it came time to install everything the guys were unassuming and efficient in getting the job done.

    What also impressed us was Wilson Services' willingness to help us with Mass Save rebates. Gary's office manager actually offered to complete all of the paperwork for us and even submit it. A few weeks later we got our rebates!

    Thank you Gary and your team!

    Jim and Kathy Brennan

    Carol McGrath

    Gary, the owner of Wilson Services, gave us estimates for a new heating/air conditioning system twice over a few years. We finally decided to go for it. We chose a Carrier furnace, heat pump and thermostat and are delighted with all three!
    Now let's talk about the service and those doing the work. Gary and his crew, Leigh and Dimitri, were wonderful. We were given a start date and Leigh and Dimitri worked tirelessly, pleasantly, neatly and efficiently, and finished the job as planned. We were up and rolling, but Gary, a perfectionist, came back for a couple of tweaks.
    Our experience was as easy and simple as it can be, and the results are outstanding. We highly recommend Wilson Services. As our experience proves, they are the best!

    Dan Edwards

    The Wilson Team did an incredible job for us! The owner, Gary, met with us to assess our needs and was very patient in explaining his proposal. They showed up on time and finished when they stated they would. All service people and office staff were very professional and extremely pleasant to do business with. We highly recommend Wilson’s Plumbing, Heating and Cooling for your next HVAC project.

    Turi Maccombie

    Gary and his team of highly professional workers were such a pleasure to experience! When I enquired about the time frame to install a mini-split, others told me 2 to 3 weeks…Gary said “How is tomorrow?” Wow. And the job was finished in one day, with wonderful results. Other contractors suggested an unattractive complicated route for the slim duct; Gary found a clever, direct route. Clearly he is a person who thinks about the details of a job, and follows through with great results.

    Dennis Crommett

    Our experience with Gary Wilson was fantastic. It couldn't have been any better, in fact; he was very communicative from the start, was flexible with our schedules, explained things very clearly, and most importantly, did an excellent job replacing our water heater (and drilling a new vent for it in our chimney, which was no small task). They also kept our basement clean despite the possibility of lots of dust from the drilling. I'd recommend Wilson Services to anyone and am glad we went with them.

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