Winters Home Services

Professional, responsive and quick service. Explained the options and presented me with the most cost effective plan. They were also able to handle a late rescheduling when we had an unexpected issue. We used Winters for the first time a few years ago when we had a plumbing leak that two other plumbers could not fix or even find. Winters was able to diagnose and fix the problem in an hour. We’ll continue to use them for as many services as they provide!

Zane came out last month and he is not only knowledgeable but so service oriented. Stayed an hour to look around the apartment building to figure out the issue - which required going back and forth from the foyer to the unit to the basement and back. I highly recommend Winters.

Winters never disappoints me. I have been a customer for a while now. I have had many types of work done and consistently gotten top of the line service every time. Jack and Jeff were here a couple of days ago to repair my bath sink pipe. They came and promptly assessed the situation and took care of the problem. I highly recommend Winters if you want honest and highly competent home plumbing services!!

Anthony was fantastic. Educated, compassionate, friendly. Plumbing problems can be a nightmare, Anthony was more than competent to handle all my questions.

Also a maintenance check of my HVMA system. Nick was wonderful. He arrived in a timely manner, was clean, cheerful and did a wonderful job. It was a pleasure having him in my home.

We are generally happy with Winter but didn’t have a great customer experience today. I don’t tend to answer my phone when I don’t recognize the number and didn’t get a voicemail until one of the office managers said they were canceling our service for the day because they couldn’t reach me. My husband got an automated email and missed needing to confirm. The tech ended up coming, but he wasn’t happy, because he was dismissed then called back. I always listen to voicemails and check texts - hopefully next time will be smoother for all of us. The service ended up fine.

Jenny set me up and was courteous and had a positive attitude. Very helpful with setting my expectations on when the technician would be there. Very smooth experience. Brian got to my house and addressed the issue with he dishwasher. In and out, quick, reliable, polite. I would recommend this team to anyone.

Very pleasant people. Everything was well communicated. I thought the pricing was high, but I could just be out of tune with reality. I mean $962 to install a dishwasher and $488 to install a faucet. The faucet install has a gap in the spray holder that is unsightly, but not sure if that was the install job or the manufacturer.
I provided the dishwasher and faucet which cost 800 combined.
So yeah I am salty about paying more to install than the items cost, but that is life and at the end of the day they were very nice people and everything went smooth.

They also replaced a shut off valve for the hot water. That was $272 and seemed reasonable to me.

Chase and his assistant are very skilled, efficient and friendly. They replaced my bathroom faucet and I could not be happier with their work…and the cost was reasonable!

My air-conditioning broke down during the recent heat wave and I called Winters and was told they would be able to get a technician to me that afternoon. Then I got another call saying he was in my area and could come by in the morning! The sooner the better! It was the same technician, Zane, who had come two months earlier to fix a broken pump. Zane is so efficient and cheerful and knowledgeable about HVAC repairs. He replaced my fan. A couple of hours later when my system didn’t seem to be working properly, I called Winters again and they alerted Zane who texted me back directly to get a better idea of what was going on. He returned to my house that same day and we figured out that the filter needed to be changed (my bad). As soon as I changed the filter the air was able to flow smoothly to all floors. I highly recommend Winters for their wonderful technicians and customer service, and quick response times.