Overall I was highly satisfied with my service. I got an appointment for a routine maintence visit within 24 hours of calling. The service technician, JUSTIN, was on time, thorough and professional in all respects.
We had mini spits air and a new boiler and water heater installed. Design of the house and our desires created some challenges but the team provided solutions to our satisfaction in a very professional way.
I'm happy to write this review...Great service experience on short notice and their technician, Caleb did a tremendous job. He was thorough in his analysis, explained the process while answering all my questions and got both of my systems up and running in spite of the inclement weather. Kudos to the TFricker Team!
Tom and his team do a great job of making sure the job is done well. The inspection and quoting process is top notch with clear to understand options and the installation was quick with great clean-up (I almost felt guilty for how much nicer they left it than how it was when they started).
We were overall extremely pleased with the product, cost in service provided by tom Fricker HVAC. The install team was super knowledgeable and professional during the whole process. I would absolutely recommend using Tom Fricker for all your HVAC needs going forward. Thanks guys!
Andy was extremely knowledgeable. He knew exactly what the problem was and how to fix it. He was extremely polite and professional. I would not hesitate again reaching out as well as referring.
Overall we had a good experience with Tom and his team and the end result offered exactly what we were looking for at a very competitive price compared to some other quotes we received. There were some minor issues initially but the team were extremely responsive and motivated to fix the issues right away.
Everyone at Tom Fricker was great. They arrived right when they said they would, installed the new heating system and answered all my questions. Can’t thank you all enough! So nice to have a warm, cozy house again and now it’s energy efficient! Such a great feeling. Thank you all!
Tom & team replaced my furnace after a MassSave assessment. They are knowledgeable and provide excellent service. The team is professional and have great communication. After they are done, they leave your place cleaner than when they started. They also made the MassSave paperwork easy. I recommend them without hesitation!
The team at TF complete heating & cooling was great. They did an excellent job installing our new heat pump system, especially in retrofitting our existing and very old/complicated duct work.
Jason Worcester
Overall I was highly satisfied with my service. I got an appointment for a routine maintence visit within 24 hours of calling. The service technician, JUSTIN, was on time, thorough and professional in all respects.
Steve Soucy
We had mini spits air and a new boiler and water heater installed. Design of the house and our desires created some challenges but the team provided solutions to our satisfaction in a very professional way.
Robert Z
I'm happy to write this review...Great service experience on short notice and their technician, Caleb did a tremendous job. He was thorough in his analysis, explained the process while answering all my questions and got both of my systems up and running in spite of the inclement weather. Kudos to the TFricker Team!
Greg Safford
Tom and his team do a great job of making sure the job is done well. The inspection and quoting process is top notch with clear to understand options and the installation was quick with great clean-up (I almost felt guilty for how much nicer they left it than how it was when they started).
John B
We were overall extremely pleased with the product, cost in service provided by tom Fricker HVAC. The install team was super knowledgeable and professional during the whole process. I would absolutely recommend using Tom Fricker for all your HVAC needs going forward. Thanks guys!
Sherry Yeager
Andy was extremely knowledgeable. He knew exactly what the problem was and how to fix it. He was extremely polite and professional. I would not hesitate again reaching out as well as referring.
Eric Phelan
Overall we had a good experience with Tom and his team and the end result offered exactly what we were looking for at a very competitive price compared to some other quotes we received. There were some minor issues initially but the team were extremely responsive and motivated to fix the issues right away.
Riley Lewis
Everyone at Tom Fricker was great. They arrived right when they said they would, installed the new heating system and answered all my questions. Can’t thank you all enough! So nice to have a warm, cozy house again and now it’s energy efficient! Such a great feeling. Thank you all!
Oona Harrington
Tom & team replaced my furnace after a MassSave assessment. They are knowledgeable and provide excellent service. The team is professional and have great communication. After they are done, they leave your place cleaner than when they started. They also made the MassSave paperwork easy. I recommend them without hesitation!
Taylor McVay
The team at TF complete heating & cooling was great. They did an excellent job installing our new heat pump system, especially in retrofitting our existing and very old/complicated duct work.