Dennis was great tons of field experience so I knew his knowledge would be super helpful. Being a small business owner I know the value of great service. Everything went exactly as planned. I even got a better price than expected. Thank you.
I first heard of KBS from a neighbor and received a quote from them concerning a full installation of a new AC system (including new ducts). They were very helpful giving me the different options I could choose (minisplits vs central AC vs heatpumps), pros and cons of each, and even encouraged me to do some of my own research regarding different brands and capabilities. If there was a particular brand/type of AC unit I wanted, they would install it (some companies only install 1 or 2 brands). I received a great quote from them that was significantly cheaper than others I received.
The installation service was a smooth as it could be with zero issues. The installation techs were very professional, on time each day, and very friendly/knowledgeable. I asked an abundance of questions at each stage of the install, and I received in depth answers to all of my questions. They went over in detail their plans for where everything would be located, and then asked my opinions on those locations before drilling holes. The install wasn't disruptive at all and was a very clean, easy job. I highly recommend KBS and would gladly hire them again for an AC install.
I used this company for the first time after someone recommended them. Our furnace pipe had burst the night before we were about to get some very cold temperatures. They came out that night and found a way to get the pressurizer we needed and extra part. The employees who serviced us couldn't be more pleasant and professional. That sincerely wanted to try to help us. And we appreciate it. And despite the bit of a crisis we were in, KBS didn't take advantage of us with super high pricing. They came back the following week to give us very overdue service (our fault) and we will be using them annually form this point further.
Kermit B Schulz & Sons Inc. replaced my (2) original HVAC systems with (2) new heat pumps. Before we decided on the heat pumps, they took us thru the pros and cons of each option including why we should not waste the money on adding 1-2 additional heat pump(s) on our top floor. Their foreman Brian is one of the best - friendly, knowledgeable, thorough, and professional - and the work they did came out excellent and clean. I would highly recommend!
Poor customer service. Tune ups not done right. No Freon added, never cleaned out fan unit and skill set different with every technician sent out. Find someone else
We initially called Kermit Schultz & Son’s to have service done on our very old gas furnace. They informed us that the system was original to the house and while it was still working, we should consider a new system, which we already knew. We called around to a few other local companies to compare and they all stated the same thing. The only difference was Kermit Schultz & Son’s took the time to explain the “why’s” and took the time to answer all of our questions. There was no pressure. Their customer service, attention to detail, and genuine concern for their customers is what made them stand out from all of the other companies we had received estimates from. We would highly recommend them to anyone and would use them again. They made you feel like part of the family.
I have been using Kermit Schulz for my residential HVAC maintenance for about 20 years. I recently had to replace my downstairs unit and they did an excellent job. Everyone was extremely polite and professional. The AC now runs colder than it ever has. I highly recommend this company.
I had an aging AC system and of course during the hottest stretch of the summer it went down, Kermit Schulz & Sons came out and first tried to get my system up and running and was able to get one of the 2 units running. The next day I met a rep for the company and he inspected the house and system requirements and gave me a quote within 24 hours. The install was scheduled and done within 10 days. As is my luck, one of the brand new units had a faulty part that needed to be ordered and the installer called and explained and could not have been more accomodating given the situation and actually gave me his personal cell # to call if I needed anything. I could not have had a better experience and would highly recommend this company if you need repair or replacement of your heating and AC. Call Betty and she will take care of you Bob Buckley Walpole MA
The entire team is very professional and responsive. We have an older home and had an old HVAC (heat and AC) that needed to be replaced. The location and access to system was tricky. Chip and his team analyzed the situation, provided very competitive bid and replaced the system in a timely and efficient manner. They also installed new thermostats for all zones that will help us be more energy efficient. Highly reccommend them!
I had a new gas furnace, cooling coil and condensing unit installed. Sales was prompt and quick with their scheduling. Management updated me with the install timeline. The technicians were friendly and informative. The install went as scheduled. I am very happy with the installation. I have been a customer of KBS for many years and will continue to be a customer. Joe C
Jack Tamulionis
Dennis was great tons of field experience so I knew his knowledge would be super helpful. Being a small business owner I know the value of great service. Everything went exactly as planned. I even got a better price than expected. Thank you.
Zachary Goldblatt
I first heard of KBS from a neighbor and received a quote from them concerning a full installation of a new AC system (including new ducts). They were very helpful giving me the different options I could choose (minisplits vs central AC vs heatpumps), pros and cons of each, and even encouraged me to do some of my own research regarding different brands and capabilities. If there was a particular brand/type of AC unit I wanted, they would install it (some companies only install 1 or 2 brands). I received a great quote from them that was significantly cheaper than others I received.
The installation service was a smooth as it could be with zero issues. The installation techs were very professional, on time each day, and very friendly/knowledgeable. I asked an abundance of questions at each stage of the install, and I received in depth answers to all of my questions. They went over in detail their plans for where everything would be located, and then asked my opinions on those locations before drilling holes. The install wasn't disruptive at all and was a very clean, easy job. I highly recommend KBS and would gladly hire them again for an AC install.
Scott Humphries
I used this company for the first time after someone recommended them. Our furnace pipe had burst the night before we were about to get some very cold temperatures. They came out that night and found a way to get the pressurizer we needed and extra part. The employees who serviced us couldn't be more pleasant and professional. That sincerely wanted to try to help us. And we appreciate it. And despite the bit of a crisis we were in, KBS didn't take advantage of us with super high pricing. They came back the following week to give us very overdue service (our fault) and we will be using them annually form this point further.
Brendan Connors
Kermit B Schulz & Sons Inc. replaced my (2) original HVAC systems with (2) new heat pumps. Before we decided on the heat pumps, they took us thru the pros and cons of each option including why we should not waste the money on adding 1-2 additional heat pump(s) on our top floor. Their foreman Brian is one of the best - friendly, knowledgeable, thorough, and professional - and the work they did came out excellent and clean. I would highly recommend!
Alan fox
Poor customer service. Tune ups not done right. No Freon added, never cleaned out fan unit and skill set different with every technician sent out. Find someone else
Dottie & Brian B
We initially called Kermit Schultz & Son’s to have service done on our very old gas furnace. They informed us that the system was original to the house and while it was still working, we should consider a new system, which we already knew. We called around to a few other local companies to compare and they all stated the same thing. The only difference was Kermit Schultz & Son’s took the time to explain the “why’s” and took the time to answer all of our questions. There was no pressure. Their customer service, attention to detail, and genuine concern for their customers is what made them stand out from all of the other companies we had received estimates from. We would highly recommend them to anyone and would use them again. They made you feel like part of the family.
Cary Stallings
I have been using Kermit Schulz for my residential HVAC maintenance for about 20 years. I recently had to replace my downstairs unit and they did an excellent job. Everyone was extremely polite and professional. The AC now runs colder than it ever has. I highly recommend this company.
Bob Buckley
I had an aging AC system and of course during the hottest stretch of the summer it went down, Kermit Schulz & Sons came out and first tried to get my system up and running and was able to get one of the 2 units running. The next day I met a rep for the company and he inspected the house and system requirements and gave me a quote within 24 hours. The install was scheduled and done within 10 days. As is my luck, one of the brand new units had a faulty part that needed to be ordered and the installer called and explained and could not have been more accomodating given the situation and actually gave me his personal cell # to call if I needed anything. I could not have had a better experience and would highly recommend this company if you need repair or replacement of your heating and AC. Call Betty and she will take care of you
Bob Buckley
Walpole MA
Maria Wardwell
The entire team is very professional and responsive. We have an older home and had an old HVAC (heat and AC) that needed to be replaced. The location and access to system was tricky. Chip and his team analyzed the situation, provided very competitive bid and replaced the system in a timely and efficient manner. They also installed new thermostats for all zones that will help us be more energy efficient. Highly reccommend them!
Joe C
I had a new gas furnace, cooling coil and condensing unit installed. Sales was prompt and quick with their scheduling. Management updated me with the install timeline. The technicians were friendly and informative. The install went as scheduled. I am very happy with the installation. I have been a customer of KBS for many years and will continue to be a customer.
Joe C