MacFarlane Energy

The team at Macfarlane was great! Cam did a thorough and helpful consultation, the scheduling was efficient and easy to do, and Luis and his team did an amazing and efficient job installing the HVAC system! Highly recommend this local Dedham business.

Very nice person/technician, Bill Steward was very knowledgeable and patient with me. I recently purchased a home and did not know anything about oil furnace. He took the time to explain how it works, the different zones in my home and how to control the thermostats.
I am so grateful for his help and service.

I engaged MacFarlane for my Mitsubishi Hyper Heat Minisplit install and they were phenomenal start to finish. They are very knowledgeable and helpful with the Mass Save program, were the best quote I received from the 5 installers I engaged (and even pointed out how a few were trying to oversell me unnecessary added capacity and complexity). They were communicative on timeline as we battle supply chain delays and hammered out the install with great attention to detail as soon as the equipment came in. Would highly recommend MacFarlane for any HVAC service and particularly Mass Save minisplit install.

I am grateful to the service department for responding so quickly after I returned home from vacation to find a problem with my water heater. It was difficult to fix, but Glenn was a consummate professional and got the problem fixed for us. We are thankful that MacFarlane is so responsive to their customers!

Fast response to no-heat call on this past cold Sat night. David C. was pleasant and helpful, the parts needed were procured in a very timely manner, he was reliable to arrive within the follow up time window and did a thorough job that included explanation of what was done. It was exactly what a customer would hope for! Even some friendly conversation and a smile.

My husband told me "he did a great job". He felt he was a "good man" Easy to talk to and "explained what he was doing". We are comfortable having him back in our home.

Trevor arrived on time for our annual MacFarlane air conditioning system maintenance. He provided a thorough inspection and maintenance and explained what he observed and took care of. Another quality visit by the MacFarlane team.

Bill Stewart was very professional and answered all my questions. His workmanship is superior. I would highly recommend asking for Bill to service your home when calling MacFarlane Energy !

The technician are very professional and do great work. They are very informative. I will certainly recommend this company and these technicians.

I am a new customer of MacFarlane Energy in Dedham, Mass, and I am very satisfied. Service today was for regular yearly maintenance on my gas furnace and tankless hot water heater. From my initial phone call to the day of my appointment, everything was very well done, and my service technician, Wayne, was very nice, pleasant, professional, and thorough. On the day of my appointment, I received a text message with the picture of my technician, which I think is a great feature to have when service calls are being done. I highly recommend MacFarlane Energy for your heating and cooling needs. Very nice company to do business with.