MacFarlane Energy

Great service!!! The technician came right away to assess the problem. Not only fixed the problem, but also did my annual maintenance service that was not scheduled. Technician answered all my questions . Highly satisfied!!!

John got here quickly, also assess the situation quickly + resolved the immediate emergency and laid out a plan to resolve the problem, long-term. He communicated clearly with Matt and seem to work efficiently. Very good experience overall.

I had a very pleasant experience with this company. Everyone I have talked to was very professional. Brian explained everything he was doing and answered all of my questions.
Update:
Brian came and tuned up my furnace today. He was very courteous and took special attention in not getting my floors dirty. He went back and forth from his van using my basement entrance. I am very pleased with Brian’s work.

Today when I woke up my furnace was not working. Jonathan came very promptly and diagnosed what was wrong. He fixed my furnace and waited to make sure it would not shut off again. The on call person I talked to (Paul) was also very helpful. I am very pleased with this company. They are very professional and courteous.

Excellent service, coming on the days really in need. Professional knowledge on the boiler. On their first annual tune-up, fixed one of our radiators.

On a second visit, Engineer called Brad fixed 3 out of 4 radiator connection problem, and our 3rd floor finally has heat!

Glenn and the team at MacFarlane were so easy to work with. Honest, on time, and professional through and through. Great experience.

Baker Whitney (dba MacFarlane) has been servicing our oil burning ‘System 2000’ for years. The burner dates to 1985 and is still in complete working order. B.W. has qualified techs who are happy to simply get the job done with a smile. I’ve been very happy with their attention to detail and good communication. They’re a member of Green Energy Consumers Alliance for competitive rates.

Wayne is a five star Technician! He’s a very conscientious problem solver and knows when to get additional technical support to deal with equipment he is less familiar with. We enjoyed talking with him, and he solved the problem with our aging system in a timely manner.

The service team is super responsive, very helpful and professional. We had an issue with the heat not turning on one evening and they came out and dealt with the issue. I also appreciate oats getting texts with the picture of the service person who is en route- very helpful and safe!

Quick respond to the issue with my furnace. Took his time to answer my questions. Very knowledgeable. Bill has been coming to my my house for years when I have issues with the boiler. He is very professional. His job performance speaks for himself. I am very happy with his service.

Very happy with service and customer service. The technician was polite and knowledgeable. Munhall sent me a picture of the technician prior to his arrival. I’m a very satisfied customer.