Moon Air Inc.

Moon has been great.
Steven and Paul were helpful and professional - so happy to be working with them.

The Service Technician was very professional, knowledgeable and courteous as he performed his service.

After hours we realized our heating unit wasn't working. Around 8:30 pm we placed a call for repair to their answering service and within 20 minutes got a call back from the technician. Within a half hour after that he was at our house. He immediately diagnosed the issue and within an hour he had the problem corrected and our heat back working. Very prompt in timing and very professional in his interactions with us.

Moon's electrical technician Kyle was outstanding to work with. He's been extremely professional, friendly, and courteous, and has performed numerous individual jobs spread over two visits, in a timely, efficient, and detail-oriented manner. He's definitely one of those "over and above" type of techs. Kyle replaced/repaired a handful of bad switches and outlets, installed a new ceiling lighting fixture, and ran two new circuits for outdoor use (also removed an existing out-of-code outdoor circuit.) He made excellent suggestions and helped us choose among differing courses of action and designs achieve the best outcomes for the repairs and projects. The final costs were all in line with Kyle's written estimates. I'm already looking for additional electrical projects around the house for Kyle to do, so my wife and I will definitely use him and Moon again.

Clay is wonderful. Alex who was with him was kind, professional and very helpful.

From initial contact with Moon sales representative, Steve Podesta, all the way through installation, I had complete confidence in Moon Air. Paul was on site throughout the work and always took the time to answer any questions I had and explain matters thoroughly. He was MOST knowledgeable and knows the true meaning of customer service. A nod also goes out to Justin, who represented the company well. I commend Tammy, who kept me informed regarding scheduling and other administrative matters. She is very pleasant and efficient.
The techs took great care in protecting our home during the work, including floor protection, shoe coverings, prompt clean up of debris, etc. Of great importance during these trying times, masks were worn and social distancing recognized.
Finally, I thank Steve Moon, whom I have not had the pleasure to meet, for managing a company that cares for its customers and employees. There were many comments made by the techs during the work that indicate their pride in the company.
Thanks from Joanne & I and we will not hesitate to recommend Moon Air

February 5, 2021
Clay repaired the defective water line to the humidifier and repaired some loose insulation tape. He was most efficient and timely in completing the job. Care was taken to protect us and our home by wearing shoe coverings and masks.
I will continue to recommend Moon and be glad to provide references.
Thanks,
John

October 14, 2021
I have come to expect excellent service from Moon Services and Craig D did not disappoint. He arrived on time, wore his mask for our safety and took necessary steps to keep our home clean. Following completion of his maintenance, he fully explained what he had done, enhanced by pictures of critical components. He was very pleasant and represented Moon extremely well.
Thanks again for your service,
John

April 3, 2023
Jack Wilgus provided excellent A/C service today. He was on time and provided a thorough service. Furthermore, he was friendly, respectful and professional. We remain very satisfied with Moon's initial installation and the annual service to which we subscribe.
John

Excellent. Worked diligently to find and repair the problem. Kept me informed. Very courteous, pleasant. Would definitely be happy to have him do my repairs and maintenance in future. Worked late but persisted until he had it fixed and everything back in place. Thank you.

Replaced our AC & Heater system. We also use them for regular maintenance on all systems. The office was friendly, kind and incredibly helpful. Steve the project manager was knowledgeable and spent a lot of time helping us make our decision as well as supportive afterwards even on his days off. Paul, their lead installer was kind, helpful and did an amazing job. Peter, part of the install team was also very personable and did a great job!!! I am so thankful for this company and their employees. Mr. Moon you have a awesome team. 👌

Paul was great. He fixed the loose wires and explained several aspects of the new thermostat.

As far as I'm concerned, Moon Air is absolutely the best! Every single employee we were in contact with was super-helpful, friendly, patient, and highly knowledgeable in guiding us through the process of having our entire HVAC system replaced. These folks are true Pros and I would highly recommend them to anyone! Thank you, Moon Air!!!