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Amenities

  • Wheelchair accessible parking lot

Bryans United Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kathleen Savino

I had a new system put into an old house. Bryan's may not be the cheapest but they are great. Service is professional, courteous, and on time. I am extremely satisfied with the whole experience. Josh, Fernando, Carlos, Anthony, and Ronald were quiet and efficient. Also were very pleasant.

Betsy Schupp

The comfort specialist was Luke Tolbert who was very informative and friendly will be requesting him in the future.

Carla Civil

Best service I have had in a long time! I would highly recommend Pablo! He not only told me what the problem was but he also helped me better understand how my unit works. He even told me what I could expect in the future and what options I will have… So, I absolutely will use Bryan’s United again!

Richard Williamson

great service! very thorough and professional. our system is now running perfectly. set a schedule for 2x a year maintenance so we can stay ahead of any issues in the future. highly recommend Kenny.

David Eberly

Highly recommend. Kenny has been out a couple times to service. Professional, knowledgeable, personable, and respectful. But the real star of this operation is Nicole. Never underestimate the power of good dispatch / traffic control. Its a thankless job, but she steps up every day. Great job guys!

Sophia Kandt

When I called with my issues, they got me in within a few days. They showed up on time and was very professional. When I answered the door, I wore and mask and he asked me if I wanted him to wear a mask as well. He was fast, efficient, and fixed all my issues! We were very happy with this company!

Donna Duhon

Everyone I spoke to, starting with my initial phone call to request service, was very polite and helpful. I also got a prompt return call to schedule the service. I felt each employee I spoke to was glad to talk to me and to help me.
Another phone call informed me that a service man was on his way and I was told about how long it would take him to arrive at my home. The man arrived when expected and he was very nice. He explained everything to me, in a way I could understand it. He seemed very knowledgeable and capable.
As he checked my unit and inspected everything in the attic and outside, he kept me informed about what he was doing. He explained what needed to be done to correct my problem and gave me an estimate of what it would cost.
Bryan’s United has done an excellent job of hiring and training employees to not only do their jobs well but to also respect their customers. I am very happy that they service my air conditioners and will continue to use, and recommend, their services!

Karen Hansberry

The service was great!!! Professional on the front end as well as the service end.
The tech was courteous, professional, and explained things from beginning to end. I am very pleased and basking in the comfort of a/C in my home.

ME

My previous company said they were merging with Byan and I was due maintenance. So I was told pay when they come do the work. I had NO Idea I was going. To be charge almost 300 more for the work. Very unhappy

Haley Brown

Our family called Bryan's around noon. They were able to work us in the very same afternoon. From start to finish every person we interacted with was responsive, informative, and caring. Rahim, the technician who came out to our house was amazing. He walked us through exactly what was going on with our AC unit. He was honest and fair with pricing. Highly recommend!

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