Our a/c went out and I called them at 7:45 pm on Friday evening and Gabe showed up at 8:15 and replace the bad part and was finished at 8:45. He was very nice and did a great job. Very pleased with Patriot and will definitely use them again. Thanks Patriot.
The staff I spoke with were polite and came out quickly to assess the AC unit that went out. Quote was roughly $1000. Had a second opinion found the actual cause was a part that was $20 with a $75 travel fee.
Update: Jake the owner of Patriot reached out to offer a refund. I explained that I was disappointed in the techs assessment and that if a previous associate had not of come by we would have been paying much more.
I appreciate his willingness to make things right.
Patriot is a very professional and thorough company. They explain all options, are not pushy, and let the customer make the decision. Jake the owner, his technicians and office staff are all personable, organized and on time. I vetted several companies and am glad I chose Patriot.
Very professional from start to finish! We were in need of 2 complete new HVAC systems. Our 2 old systems were original to our 25+ year old home and had a good run but, were not working properly and needed replacing. Jake the owner came out, checked things over, and determined our heating and cooling needs. Very easy to work with. On installation day, the installers were very prompt arriving before 7AM, professional, and worked hard all day. They had both systems installed, and up and running by 3PM! Unbelievable! I would highly recommend Patriot Heating and AC to anyone in need of new HVAC or servicing of their existing units.
Patriot Heating should be the top choice for anyone looking for an excellent heating and cooling company. Everyone is very professional and gives you wonderful service.
Patriot is great! We used them for a new HVAC system and they were awesome all around. Fair prices, great products and warranties, responsive and professional. I would highly recommend them to anyone needing anything HVAC related!
Our furnace died New Year's Day, during a horrible cold spell. I'm pretty tough etc. I tried my best to figure it out/fix it myself, set contingency plans, and put off calling anyone because I assumed I could not get any expert over the holiday weekend during extreme cold. When I finally took my friends' and co-workers' suggestion, Patriot Heating was here in an hour. They are local and awesome.
Their team was extremely professional. Mike gave me fair bids (not cheap, fair) for repair steps we could test versus HVAC replacement. I opted for replacement and the team was here at 7am in 4 degree weather on that Sunday morning. You should see them work. I am so impressed and have full faith in this team. They warranty their work as well. I usually get second and third bids; I'm a single Mom and contractors often note that and use and abuse it. Here, I felt like I was dealing with professionals who cared about the quality, integrity, and longevity of their work like I do. Highly recommend.
Wow. Customer service + authentic passion for a job well done. Patriot went above and beyond to make sure we knew everything that was going on. Explained all the options and was transparent in the process. They are also very knowledgeable and looked for wya to maximize efficiency within our system. 5 stars is well deserved.
I purchased an a/c system for my sister’s house in July of this year after getting three bids. Jake with Patriot was the best offer and value. Patriot also got the a/c installed for her within a week! My own a/c just died and I once again got three bids for the install. Patriot again had the best price and best value and again was able to get the new a/c installed within one week. I appreciate Jake’s straightforward approach to the issue without any sales pressure. He and his team get the job done when they say they will. Give Patriot a call - you won’t be disappointed.
Ed Gray
Our a/c went out and I called them at 7:45 pm on Friday evening and Gabe showed up at 8:15 and replace the bad part and was finished at 8:45. He was very nice and did a great job. Very pleased with Patriot and will definitely use them again.
Thanks Patriot.
Alexandrea Sward
The staff I spoke with were polite and came out quickly to assess the AC unit that went out. Quote was roughly $1000. Had a second opinion found the actual cause was a part that was $20 with a $75 travel fee.
Update: Jake the owner of Patriot reached out to offer a refund. I explained that I was disappointed in the techs assessment and that if a previous associate had not of come by we would have been paying much more.
I appreciate his willingness to make things right.
David Wiggins
Patriot is a very professional and thorough company. They explain all options, are not pushy, and let the customer make the decision. Jake the owner, his technicians and office staff are all personable, organized and on time. I vetted several companies and am glad I chose Patriot.
Joe Dodd
Very professional from start to finish! We were in need of 2 complete new HVAC systems. Our 2 old systems were original to our 25+ year old home and had a good run but, were not working properly and needed replacing. Jake the owner came out, checked things over, and determined our heating and cooling needs. Very easy to work with. On installation day, the installers were very prompt arriving before 7AM, professional, and worked hard all day. They had both systems installed, and up and running by 3PM! Unbelievable! I would highly recommend Patriot Heating and AC to anyone in need of new HVAC or servicing of their existing units.
Jim Ferguson
Patriot Heating should be the top choice for anyone looking for an excellent heating and cooling company. Everyone is very professional and gives you wonderful service.
Randy Prange
My water heater broke last night, called patriot first thing this morning and jake installed a new one by 2pm. Great service, very professional
Corey Cowan
Patriot is great! We used them for a new HVAC system and they were awesome all around. Fair prices, great products and warranties, responsive and professional. I would highly recommend them to anyone needing anything HVAC related!
Adrienne Goss
Our furnace died New Year's Day, during a horrible cold spell. I'm pretty tough etc. I tried my best to figure it out/fix it myself, set contingency plans, and put off calling anyone because I assumed I could not get any expert over the holiday weekend during extreme cold. When I finally took my friends' and co-workers' suggestion, Patriot Heating was here in an hour. They are local and awesome.
Their team was extremely professional. Mike gave me fair bids (not cheap, fair) for repair steps we could test versus HVAC replacement. I opted for replacement and the team was here at 7am in 4 degree weather on that Sunday morning. You should see them work. I am so impressed and have full faith in this team. They warranty their work as well. I usually get second and third bids; I'm a single Mom and contractors often note that and use and abuse it. Here, I felt like I was dealing with professionals who cared about the quality, integrity, and longevity of their work like I do. Highly recommend.
Lee Orrison
Wow. Customer service + authentic passion for a job well done. Patriot went above and beyond to make sure we knew everything that was going on. Explained all the options and was transparent in the process. They are also very knowledgeable and looked for wya to maximize efficiency within our system. 5 stars is well deserved.
Meg-Randy Leighton
I purchased an a/c system for my sister’s house in July of this year after getting three bids. Jake with Patriot was the best offer and value. Patriot also got the a/c installed for her within a week! My own a/c just died and I once again got three bids for the install. Patriot again had the best price and best value and again was able to get the new a/c installed within one week. I appreciate Jake’s straightforward approach to the issue without any sales pressure. He and his team get the job done when they say they will. Give Patriot a call - you won’t be disappointed.