Connett Services

Wes explained everything he was doing and did a thorough check on our system to be sure he was certain of the diagnosis. He was very kind and helpful.

Technician arrived on time and was very polite and courteous. He was able to answer my questions about my heating system and that it was in good working order for the upcoming colder weather. I would use this company again.

Our home warranty company suggested Connett and we couldn’t be happier. Chris was extremely punctual, helpful, efficient, and friendly. Our AC issue was quickly resolved and we will definitely utilize Connett for future HVAC maintenance and repairs!

Our service person was friendly and professional. Before leaving he gave us a verbal explanation of what he found (all appeared to be in good order) and answered some questions for us. We feel are made a good decision in signing up for their seasonal inspection service.

It turns the battery needed replacing on the motor. A/C is now working. So thankful!

Came very quickly to my elderly father's house when his air was not working! Very polite!

Tech was quick well spoken efficient and polite and looked good ready to work

Roy Connett III was very professional and knew what he was doing. I definitely recommend using connett services

Connett Services went above and beyond to ensure we were not stranded without air conditioning on the hottest week of the summer. They were able to install the A/C unit faster and cheaper than their competitors. I can't recommend Connett Services enough for HVAC needs.

I was forced to use Connet Services for an AC replacement and repair through HSA Home Warranty. The owners of Connet Services proved to be non-responsive, rude and disrespectful. The owner (Roy) was especially uncaring, threatening and rude and his wife even more so after having to contact them for emergency services on a Saturday afternoon. They denied having received orders from the Warranty company, even though I have emailed confirmation of the contact and authorization for repairs at 12:29pm Saturday. After having to suffer through another few days of no air conditioning, they finally came out on Monday and attempted a repair. Their technician did not test the system before he left and the system STILL was not operable, but he left anyway without contacting me. When I contacted their scheduler, I asked to speak to an owner to help finally resolve the situation. Mr Connet contacted me and was very uncaring that his technicians did a less than adequate job, did not test their work and threatened me.

I cannot begin to express my frustration with a company that shows this level of apathy to customer support, customer service and distain for any adult level interaction.

I have contacted the Warranty company that they are contracted with and will do my best to have them eliminated as a contractor.

I suspect Mr Connet, due to his belligerence and treatening manner will most likely attempt to have this review removed, but I will keep reposting it as I can.