I had my normal check up for my AC and Aaron was really helpful! I ended up needing some work done that was extra and he was very patient while I wrapped my head around it all financially. I've used these guys for about 6 years now and I have amazing service every time! And he was on time, which is never my luck with any other companies I've worked with. Thanks, Dugan Air!
The tech, Joey, did a great job and was very thorough in his explanation. He was very professional, knowledgeable, and was very conscious to ensure we understood everything about our system.
Always a good experience with Dugan. There isn't enough room here to explain all they've done for us over the years! I'll just say, any other company would have dropped me like a bad habit. I wouldn't even consider calling someone else!
I am updating my old review because I just purchased another full system from Dugan Air. Still five stars!! It’s been over ten years that Dugan has been my go to for quality service and installation. Every one of their staff members that have entered my homes are kind, knowledgeable, professional, respectful, and honest. They make you feel like family. It’s simple…if you want the best, call Dugan. Thank you, Dugan Air! —Glenn M. from Indianapolis
My experience with Bill C. at the company was that he is punctual, communicative, honest, and provided information that helped me make the best decision for now and the future. He fully answered questions, was patient, and made recommendations based on my concerns. The company offers plans at three different levels that give great value and the staff is professional and friendly. I wish I had called them years earlier.
My air-conditioner went down and I had no idea who to call. The reviews on Dugan were fantastic and they were local so I decided to try them out. Showed up an hour after calling. They were here for a couple of hours and got it back up and running. They only changed tge diagnostic fee! Very honest and thorough. I was super happy and it's now cooling down in my home!! I'll definitely use them again
Highly professional as always, would definitely recommend. Because they send a picture of the technician ahead of time you know you are always safe with who is entering your home.
Aaron was polite friendly easy to talk with and found the problem very quickly. We would be happy to deal with him again. Aaron was great! A valuable asset to your business. Made us two old farts feel comfortable and appreciative :)
Angela Dittman
I had my normal check up for my AC and Aaron was really helpful! I ended up needing some work done that was extra and he was very patient while I wrapped my head around it all financially. I've used these guys for about 6 years now and I have amazing service every time! And he was on time, which is never my luck with any other companies I've worked with. Thanks, Dugan Air!
Steven Daudy
The tech, Joey, did a great job and was very thorough in his explanation. He was very professional, knowledgeable, and was very conscious to ensure we understood everything about our system.
Lori Walker
Always a good experience with Dugan. There isn't enough room here to explain all they've done for us over the years! I'll just say, any other company would have dropped me like a bad habit.
I wouldn't even consider calling someone else!
Glenn McColm
I am updating my old review because I just purchased another full system from Dugan Air. Still five stars!! It’s been over ten years that Dugan has been my go to for quality service and installation. Every one of their staff members that have entered my homes are kind, knowledgeable, professional, respectful, and honest. They make you feel like family. It’s simple…if you want the best, call Dugan. Thank you, Dugan Air!
—Glenn M. from Indianapolis
Celebrativity
My experience with Bill C. at the company was that he is punctual, communicative, honest, and provided information that helped me make the best decision for now and the future. He fully answered questions, was patient, and made recommendations based on my concerns. The company offers plans at three different levels that give great value and the staff is professional and friendly. I wish I had called them years earlier.
Josh Garnel
My air-conditioner went down and I had no idea who to call. The reviews on Dugan were fantastic and they were local so I decided to try them out. Showed up an hour after calling. They were here for a couple of hours and got it back up and running. They only changed tge diagnostic fee! Very honest and thorough. I was super happy and it's now cooling down in my home!! I'll definitely use them again
Kirk Sichting
Highly professional as always, would definitely recommend. Because they send a picture of the technician ahead of time you know you are always safe with who is entering your home.
Retired-ICU-RN-GmaC
Aaron was polite friendly easy to talk with and found the problem very quickly.
We would be happy to deal with him again.
Aaron was great! A valuable asset to your business. Made us two old farts feel comfortable and appreciative :)
Samantha Peloso
Bill was amazing, walked me through diagnostic findings and allowed me time to make the best decision for our home.
Dawn Hoffman
Joey did a great job servicing my a/c unit. He was friendly and knowledgeable.