Very professional install of our new HVAC system. No issues with this team they arrived promptly worked efficiently and finished up in a timely manner. Highly recommend this company and the product they deliver. Two thumbs up !
Thankful for the knowledge Dugan technitions have and for the customer care Max showed us. We got to meet a new techician Kevin! He worked well with Max and his performance was of great quality. Both Max and Kevin were on time, respectful and professional. Such a personal touch, no rush service and always on time! Excellent job!
They did a great job on the install. Had a issue 7 months later very quick response time and got everything fixed with no delays. Thier people are friendly and efficient. Thank you Dugan Air.
Love this company and the customer service they provide. Specifically the guy who came out today, shout to Bill for being a quick and efficient representative. Showed up very early and was happy to explain anything needed. Highly recommend this company 🤙
Dugan Air and Bill Carpenter are the best! He is very knowledgeable, honest,dependable, friendly and fun to talk too.This is the first time we have used the Dugan Air but when a heating or cooling problem happens in the future, we know who to call and i signed up for their plan.GREAT JOB!! I don't have any regrets trying them. Thank you for a great service!
Max is always on time and so friendly. He is always on top of any issues (though few). Our HVAC keeps our house comfortable no matter the season. We always recommend Dugan Air to anyone who asks.
I had routine service done on my air conditioner. Thank you Joey at Dugan Air! I will do business next winter for my furnace maintenance as well. I recommend Dugan Air. Again Thank You!
We used Dugan to replace our 18 year old heating and air conditioning system. Their sales representative, Jeremy Doll, met with us to discuss our needs. He was very knowledgeable about the latest technology and proper sizing. We settled on an electric heat pump with natural gas furnace as back up. This was the system offering the highest energy savings. Jeremy was also very familiar with the utility rebates and Federal tax credits available to help lower the cost. He scheduled the installation for the following week. The installers were very professional and did an excellent job of removing the old system and installing the new. They were very conscientious to ensure that everything was cleaned up and to provide a very professional installation. They took the time to go over the features of the new system including how to program the new thermostat. They really went out of their way to make sure that we understood the energy savings features and that we were satisfied with everything. If a ten star rating was available, we would have definitely provided it. It is great when you get such great service when making an investment in a new heating and cooling system and we highly recommend Dugan Air Heating and Cooling.
Jeremy Doll did a thorough inspection of the room needing the installation, selected a great unobtrusive placement for the condenser, and was very easy to work with. If you want a solid warranty backed by great communication and support, this is the guy for the job.
Dugan Air is always professional, on time, friendly, knowledgeable, affordable, reliable, and accommodating. Dan sold us a new furnace and air conditioner that’s been such a positive change for our house. Max is our favorite service tech. He’s educated us about our system and filters a few times with great patience. We completely trust Max’s work and skills! We’ve also had Joey visit once for routine maintenance and he was just as superb as all Dugan Air employees!
William Abel
Very professional install of our new HVAC system. No issues with this team they arrived promptly worked efficiently and finished up in a timely manner. Highly recommend this company and the product they deliver. Two thumbs up !
Susan Zanzalari
Thankful for the knowledge Dugan technitions have and for the customer care Max showed us. We got to meet a new techician Kevin! He worked well with Max and his performance was of great quality.
Both Max and Kevin were on time, respectful and professional. Such a personal touch, no rush service and always on time! Excellent job!
Terry Leeper
They did a great job on the install. Had a issue 7 months later very quick response time and got everything fixed with no delays. Thier people are friendly and efficient. Thank you Dugan Air.
Joshua Briem
Love this company and the customer service they provide. Specifically the guy who came out today, shout to Bill for being a quick and efficient representative. Showed up very early and was happy to explain anything needed. Highly recommend this company 🤙
The Doria's
Dugan Air and Bill Carpenter are the best! He is very knowledgeable, honest,dependable, friendly and fun to talk too.This is the first time we have used the Dugan Air but when a heating or cooling problem happens in the future, we know who to call and i signed up for their plan.GREAT JOB!!
I don't have any regrets trying them. Thank you for a great service!
Cassie & Ashley Bennett
Max is always on time and so friendly. He is always on top of any issues (though few). Our HVAC keeps our house comfortable no matter the season. We always recommend Dugan Air to anyone who asks.
nanasher
I had routine service done on my air conditioner. Thank you Joey at Dugan Air! I will do business next winter for my furnace maintenance as well.
I recommend Dugan Air. Again Thank You!
dave flaugher
We used Dugan to replace our 18 year old heating and air conditioning system. Their sales representative, Jeremy Doll, met with us to discuss our needs. He was very knowledgeable about the latest technology and proper sizing. We settled on an electric heat pump with natural gas furnace as back up. This was the system offering the highest energy savings. Jeremy was also very familiar with the utility rebates and Federal tax credits available to help lower the cost. He scheduled the installation for the following week. The installers were very professional and did an excellent job of removing the old system and installing the new. They were very conscientious to ensure that everything was cleaned up and to provide a very professional installation. They took the time to go over the features of the new system including how to program the new thermostat. They really went out of their way to make sure that we understood the energy savings features and that we were satisfied with everything. If a ten star rating was available, we would have definitely provided it. It is great when you get such great service when making an investment in a new heating and cooling system and we highly recommend Dugan Air Heating and Cooling.
Tristan Watkins
Jeremy Doll did a thorough inspection of the room needing the installation, selected a great unobtrusive placement for the condenser, and was very easy to work with. If you want a solid warranty backed by great communication and support, this is the guy for the job.
Kelly Thompson-Burgess
Dugan Air is always professional, on time, friendly, knowledgeable, affordable, reliable, and accommodating. Dan sold us a new furnace and air conditioner that’s been such a positive change for our house. Max is our favorite service tech. He’s educated us about our system and filters a few times with great patience. We completely trust Max’s work and skills! We’ve also had Joey visit once for routine maintenance and he was just as superb as all Dugan Air employees!