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Five Star Heating & Air, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Adam Fix

We switched to Five Star a few years ago for a new furnace and a/c install based on price and a recommendation. The install was excellent. Now in a different house, we had Dave come out to inspect the older furnace. I appreciated how thorough he was in walking me through the new system and helping me plan for the future. Highly recommended!

Bonnie Motley

Had a Bosch Heat Pump installed. Fair price, professional and knowledgeable tech crew. Highly recommend and will utilize their expertise in the future.

V T

We've worked with Five Star for many years, and are very happy with their service. They successfully installed and maintained a/c, furnace and water heaters in our house. They respond very quickly, even during non-business hours. Professional and clean installations (Dave, Adam, and Zack are amazing! They work very hard and fast, stay late, if needed to finish the work for you, discuss in details their plans with home owners, and try their best to accommodate your needs). Good and fair estimates from Bill, the sales rep, who is very knowledgeable in all areas - water heating, a/c & and furnaces. Some of the inspectors (Bill, for example) are not very professional and courteous and it is not pleasant to work with them. This is the reason for 4 stars. Overall, the company, its owner and majority of the staff are great and do their best to have your house very comfortable. Will would definitely recommend Five Star for new installations and annual maintenance.

Joel Volt

These guys are amazing, Bill gave a very reasonable price and was responsive to my inquiries. He was able to accommodate my schedule for the AC/Furnace, installation even on their tight schedule. His team (Dave C, Miguel, Adam & Tristan) were very professional, efficient and detailed in their job. They are highly recommended.

Ana Toolabian

They installed my furnace and a/c unit a year ago. Great price and service

Rick Marrs

I’ve had positive experiences with 5 Star both times they’ve come to my house for maintenance calls. Marty came out both times. He’s very knowledgeable, takes time to thoroughly answer questions, and walked me through everything he was doing (which I definitely appreciate a relatively new home owner). Based on my experience with them, 5 Star is upfront with their pricing and they don’t try to push unnecessary products or services like some other HVAC companies I’ve come across. I’ll definitely continue using them moving forward!

Paul Nielsen

Dave and Adam just installed a new furnace in a pretty tight location in our house. They did a great job, working diligently with no complaints about the logistics of the install. I've been a Five Star customer for over 10 years now and have had all three of our old furnaces replaced during the past 5 years. Their professionalism and friendliness are the main reasons I keep going back to them. Their pricing is fair for the service delivered.

Mary Ann Cervantes

Five Star replaced our furnace, AC, humidifier and hot water tank. Had several companies give us estimates and Bill was the only salesperson to get our house measurements to determine the size units we would need. The quoted price was the best/lowest comparable price to other companies. Everyone from the company (sales, office manager, installers, follow-up) was very professional, helpful and knowledgeable. I highly recommend Five Star.

Glenn Greil

Five Star exceeds all expectations. Prompt professional and honest. They also have best systems in the industry.

Highest recommendation!

George Eggert

Always have a professional tech from 5 star
Honest and fair

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