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Duncan Heating & Air Conditioning Co.

4.3

95 reviews

Amenities

    Duncan Heating & Air Conditioning Co. Reviews - 95

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Sharon Patterson

    What first-class service! We were dealing with a lightning strike which knocked out our downstairs unit. Dan was our advocate with insurance. Finally got it approved and Duncan Heating & Air Conditioning Co.was quickly here installing a new unit. Greatly appreciate all that he did to get our house cooled again this season! Thank you!!

    Troy Mass

    I could not get a straight answer for an estimate. I needed a basic freon recharge and was quoted the price for their annual membership instead. I finally talked to the technician who gave me the cost of the job which was on top of the membership price that I was sold by the main office.

    Helen Duncan

    Duncan Heating & Air Conditioning Co. did an outstanding job installing both my units. I really appreciated how professional everyone was as well as laying taped carpet down to catch any debris. Dan was amazing and answered all my questions and concerns.Thank you so much!!

    Sthandwa Matsebula

    They were extremely helpful and I had a fantastic experience. The overall experience was fantastic.

    Dennis Chapman

    Extraordinary encounter! Eric was extremely knowledgeable and efficient in diagnosing and repairing our issue with our Furnace unit. He was very personable and polite, a pleasure to work with and an excellent representative for your company.

    Jean Gibson

    The best AC services company, always available when you needed it. Dun is very professional and knowledgeable, able to solve any issue you may have related to your AC in a timely manner. Most honest AC services in Miami. Highly recommended. Thank you for your excellent services.

    Josh Bartel

    Our heater is not working, so I called the main number around lunch time. I was told that a technician could fix our heater same-day, and that someone would reach out within the next 90 minutes. After 2.5 hours with no contact, I called again and was told that I was still scheduled for a visit that day, and that a note would be made on my account indicating that I expected a call back ASAP. No one ever called, and we ended up spending a very cold night in a house with no heat.

    Edward Green

    This was my first time using Duncan Heating & Air Conditioning Co. and I don’t think I’ll ever seek AC services elsewhere. Their response for an estimate was very prompt and I was amazed that fixing AC can be that cheap. Everything was handled very professionally and efficiently. top notch

    Kevin Rose

    Dan is unprecedented! I called him to fix a leaking tub and he noticed safety problems with the tub faucet that could hurt my one year old. He fixed the problem on the spot. He was expeditious, respectful, competent, and very trustworthy. Proudly recommended!!

    Massimo DiPierro

    Long story short. I called them because the furnace was not working. It was making a humming noise and not producing heat. Pipes could freeze. They came me twice in one week. Both times they charged me, for a total of $900. The only thing they did was replace a working modern wifi thermostat for a chap analog one. They told me the problem was fixed and insisted the charge included an inspection. Yet the original problem I called for is still there. Then they sent a quote for $1,200 for future work that will supposedly fix the problem. For a moment I though they just had a bad day but they insisted this work is of high quality "as always".

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