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Duncan Heating & Air Conditioning Co.

4.3

95 reviews

Amenities

    Duncan Heating & Air Conditioning Co. Reviews - 95

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Nina Richardson

    Duncan is a family business that does quality air duct cleaning work at a reasonable price. The technicians were both friendly and respectful when they arrived time. They were professional and did an amazing job cleaning out the vents, which took around 3 hours. The amount of dog hair and dust removed was incredible to see. I would highly recommend this company to anyone.

    Tim Morgan

    Duncan Heating & Air Conditioning Co. was very professional in my experience with them. They were responsive and thoroughly answered all my questions and concerns. Their sales person was well-trained, friendly and non pressuring. Work was done correctly and quickly for a fair price and good warranty.

    Alexander Gołda

    I was impressed from start to finish. The sales person was very professional, no high pressure sales tactics. They were honest about their services and the cost. I felt that the price was reasonable for the product. The installation crew was on time. They did a great job and cleaned up after themselves. I would highly recommend them to anyone in need of garage door service.

    Ganiyu Kaosarat

    I'm so glad I found out about them. I've been looking for an HVAC contractor for a while, and they were the only ones who were responsive to my questions and concerns. They helped me understand what was happening with my system, and they did great work installing new equipment. Their prices are reasonable too!

    Jackie K

    If not for all the positive reviews I would have said this business is a scam. I called today and spoke to a scheduler who said someone would come out between the hours of 4-7pm and would call me 30min before hand.

    He got my debit card over the phone and pre-charged me $259.00 for todays visit.

    7pm rolls around I haven’t heard from anyone so I decided to call them back.

    They tell me “all of our technicians are busy can we reschedule to MONDAY?” (It’s currently Thursday by the way).

    I confirmed with him that they have in fact charged my card for TODAYS appointment and I’m basically trapped using this business because:

    1. I can’t afford to wait to get this money back in my account and pay a second more reliable company to come out to check out my AC

    2. I can’t believe I hadn’t heard from a single person to let me know they were basically standing me up

    3. I would have been calling other businesses to see if anyone else could assist me, but it’s now past 7pm and way too late in the day.

    I paid $259.00 to have no one show up and no one call me.

    They finally told me someone will be out tomorrow between 10-1 but something really rubs me the wrong way about being charged for *agreed* upon services (same day visit) to then have them renege on their end of the bargain while money is now out of my account.

    Shirley Butler

    Henry was great. He explained things in a way I could understand. I felt confident that I wasn’t being taken advantage of as far as cost of repair. He left my furnace in good working order, so I am great full for the quick and efficient repair. Now neither me nor my pipes will freeze tonight.

    Ali Hakami

    Duncan Heating & Air Conditioning Co. is a great company to work with. They offer heating and air conditioning services at reasonable prices that are easy to afford. They're also very friendly and reliable, so you can be sure that your heating and AC needs will be taken care of in a timely manner.

    esmaeil noori

    Duncan Heating & Air Conditioning Co. is a great company! They did a wonderful job installing our heating and air conditioning system and were extremely responsive throughout the process. We highly recommend them for all your heating and air conditioning needs!

    Yousuf Raza

    I trust Duncan Heating & Air Conditioning Co. with all of my heating and cooling needs. They are prompt, efficient and professional, and they have a great team of technicians who know what they're doing. I'm very pleased with their workmanship and would absolutely recommend them to anyone looking for a reliable local HVAC company!

    John Charles

    Doing excellent work correctly the first time. Duncan reacted to the request right away and got the job done without taking his time. The pricing he gives and the quality of his work are unsurpassed by any other businesses we looked into. Very highly advised

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