The tech was very professional and informative on what to do to make our system run efficiently. Best installed our unit about seven years ago and today was the only time we have had to call them for something besides ordering filters and routine maintenance. Great service is hard to find now a days and I guess that's why they are called Duncan Heating & Air Conditioning!
It's always a pleasure to come across a reputable and professional company. Matt is extremely helpful, and his team is exceptional. I've used them for my own home as well as a couple of rental properties. I am always pleased. Matt is patient and takes the time to explain any work that needs to be done any options available. Pleasure to do business with and a really nice guy! Fully recommended!
Jeff and his partner did a wonderful job today, he was extremely professional and went out of his way to answer all my questions and hear what was important for us to discuss today. He made sure that I was aware of all the services that he has to offer their customers, he even left brochures with all pricing and made sure I understood what they entailed. I hope Duncan Heating & Air Conditioning Co appreciates him and rewards their employees who go above and beyond to deliver!
Dave installed a humidifier on our furnace and did a great job. He was on time, courteous and very knowledgeable. He was very careful of our interior walls as he installed the control and he was patient and thorough in explaining its operation. All in all, a very good experience.
It was an amazing experience for me. The agent who answered the phone gave me exactly what I needed. You have my gratitude for being so professional and easy to work with.
The air conditioning repair gentleman who came out to give the estimate was knowledgeable and polite and the gentlemen who did the HVAC installation were equally professional. The gentlemen installing the heater went the extra mile by replacing the old valve. They also left my garage as clean as they found it. I'm very pleased with the job that Duncan Heating & Air Conditioning did and will definitely use them when I replace my ducts. Thanks guys
At my house, these guys installed a new HVAC system. They were punctual, open about what needed to be done, and cost-effective. They installed my new system with care and precision, producing excellent results. They were incredibly professional and made sure I got all of my questions answered. I would strongly recommend them to everyone!
Our furnace stopped working and I called 3 companies, Duncan Heating & Air Conditioning was the only one that was able to provide same day service. The owner came and he was very friendly, professional and experienced. He was able to troubleshoot and repair quickly and gave me a lot of advise on how to maintain the furnace and hot water tank! Will definitely call them again for future service!
Henry was amazing - so professional, knowledgeable and dedicated. I called Falcon after hours and Henry returned my call. We discussed the A/C issue and decided to wait until the next morning for a service call. Henry coordinated with the office and requested that we be his first call, given we had no A/C and the temperature was going to be over 90 that day. He fixed our issue thankfully that morning. We were so pleased and thankful at his prompt response and strong work ethic - he turned a terrible situation into a wonderful experience.
I experienced superb customer service from the first time I called Duncan Heating & Air Conditioning Co. for repair appointment. Our technician Dan arrived on time. He was very personable, professional and efficient in presenting the quote and fixing our AC problem. The work was completed in a timely manner, and great care was taken to ensure that the work was done exactly the way I wanted. I highly recommend Duncan Heating & Air Conditioning Co!
Brenda McIntosh
The tech was very professional and informative on what to do to make our system run efficiently. Best installed our unit about seven years ago and today was the only time we have had to call them for something besides ordering filters and routine maintenance. Great service is hard to find now a days and I guess that's why they are called Duncan Heating & Air Conditioning!
Jessica Lugo
It's always a pleasure to come across a reputable and professional company. Matt is extremely helpful, and his team is exceptional. I've used them for my own home as well as a couple of rental properties. I am always pleased. Matt is patient and takes the time to explain any work that needs to be done any options available. Pleasure to do business with and a really nice guy! Fully recommended!
Stacy Robbins
Jeff and his partner did a wonderful job today, he was extremely professional and went out of his way to answer all my questions and hear what was important for us to discuss today. He made sure that I was aware of all the services that he has to offer their customers, he even left brochures with all pricing and made sure I understood what they entailed. I hope Duncan Heating & Air Conditioning Co appreciates him and rewards their employees who go above and beyond to deliver!
Miskell Kopke
Dave installed a humidifier on our furnace and did a great job. He was on time, courteous and very knowledgeable. He was very careful of our interior walls as he installed the control and he was patient and thorough in explaining its operation. All in all, a very good experience.
Paulina Nene
It was an amazing experience for me. The agent who answered the phone gave me exactly what I needed. You have my gratitude for being so professional and easy to work with.
Johnnie Hansen
The air conditioning repair gentleman who came out to give the estimate was knowledgeable and polite and the gentlemen who did the HVAC installation were equally professional. The gentlemen installing the heater went the extra mile by replacing the old valve. They also left my garage as clean as they found it. I'm very pleased with the job that Duncan Heating & Air Conditioning did and will definitely use them when I replace my ducts. Thanks guys
Richard Childs
At my house, these guys installed a new HVAC system. They were punctual, open about what needed to be done, and cost-effective. They installed my new system with care and precision, producing excellent results. They were incredibly professional and made sure I got all of my questions answered. I would strongly recommend them to everyone!
Ashley Sanchez
Our furnace stopped working and I called 3 companies, Duncan Heating & Air Conditioning was the only one that was able to provide same day service. The owner came and he was very friendly, professional and experienced. He was able to troubleshoot and repair quickly and gave me a lot of advise on how to maintain the furnace and hot water tank! Will definitely call them again for future service!
Raymond Rodriguez
Henry was amazing - so professional, knowledgeable and dedicated. I called Falcon after hours and Henry returned my call. We discussed the A/C issue and decided to wait until the next morning for a service call. Henry coordinated with the office and requested that we be his first call, given we had no A/C and the temperature was going to be over 90 that day. He fixed our issue thankfully that morning. We were so pleased and thankful at his prompt response and strong work ethic - he turned a terrible situation into a wonderful experience.
Doris Simpson
I experienced superb customer service from the first time I called Duncan Heating & Air Conditioning Co. for repair appointment. Our technician Dan arrived on time. He was very personable, professional and efficient in presenting the quote and fixing our AC problem. The work was completed in a timely manner, and great care was taken to ensure that the work was done exactly the way I wanted. I highly recommend Duncan Heating & Air Conditioning Co!