Tyler was on time, very polite, and professional. He replaced entire filter cabinet, but adjusted existing ductwork to accommodate size of device. Did a fantastic job with everything. Sealed up every small gap and went above and beyond with installation. In addition, annual maintenance on system was done during this visit. Fine job cleaning up and left with a smile.
Tyler and James did a fantastic job installing our furnace and air conditioner. They were very professional and thorough.When finished Tyler reviewed the entire installation to make sure we were satisfied with the installation.
I had to replace my air conditioner unit and decided to use Hoekstra. I had done business with Hoekstra before at my previous residence. They are expensive, but believe me the cost is worth it. You get what you pay for. My installer, Chris Bartlett arrived on time and explained the job would take at least 8 hours. Chris did an excellent job. I can feel the cool air coming through every vent in the house now. I wouldn’t hesitate to use Hoekstra again. Everyone I came into contact with there did a fantastic job, from the young lady who took my initial call, to Brian Meeks the salesman, who got me a great deal, to Chris Bartlett the installer. All professionals , delivering quality service to their customers.
My technician was Brian J.. Brian was punctual, very professional, and very personable. He explained each step methodically, and showed me the problematic part that needed replacing &/or future maintenance. He was very thorough, and answered ALL of my questions and concerns prior to his departure. All in all, an OUTSTANDING technician! He is an OUTSTANDING representative of Hoekstra HVAC.
Tim came over today to fix my elderly parents air conditioner unit. It is very old and he could have easily told us that it needed to be replaced - but he got it working! I use Hoekstra in my home too and trust them tremendously! If it can be fixed, they will do it!
James and the other gentleman that was with him were both very thorough, kind and informative. They got our new AC installed, additional vets installed and new condenser installed with no hiccups. Would 100% recommend!
I has been a pleasure doing business with Hoekstra Heating and Air Conditioning. From my initial emergency diagnosis with Jake; the very thorough inspection with Larry; the quick quotes and qiuck appointment scheduling with Andrew; to the final installation of my furnace with Jim. Jim was very professional and arrived ahead of schedule to install my new unit. He was very knowledgeable and was able to answer all of my questions. I am very happy with this company and I would highly recommend them. I appreciate an organization that strives for excellent service!! They have exceeded all of my expectations!!
Hoekstra installed my furnace then I had them back to install a new air conditioner. Both services went great and I couldn’t be happier. I will continue to use them for the maintenance of both machines. Thank you to Tyler for his professional installation. He was on time, worked until the long job was completed and didn’t leave until the upgraded thermostat was working properly.
Tim was very professional, found the issue quickly, made the repair, had us up and running. We set up a cleaning and Diagnostic for next year as well. Money well spent! Thank you, Tim! We are cool today!
Absolutely wonderful. Very attentive and kind in answering the questions posed. Took great care in protecting our home from any movement of equipment. At the completion of the job, the gentleman made sure we had all concerns met. Went above expectations. Spot on service. Completed installation, happy home with great new system.
Jeff Ambrose
Tyler was on time, very polite, and professional. He replaced entire filter cabinet, but adjusted existing ductwork to accommodate size of device. Did a fantastic job with everything. Sealed up every small gap and went above and beyond with installation.
In addition, annual maintenance on system was done during this visit. Fine job cleaning up and left with a smile.
Eileen O'Hara
Tyler and James did a fantastic job installing our furnace and air conditioner. They were very professional and thorough.When finished Tyler reviewed the entire installation to make sure we were satisfied with the installation.
Jacqueline Harris
I had to replace my air conditioner unit and decided to use Hoekstra. I had done business with Hoekstra before at my previous residence.
They are expensive, but believe me the cost is worth it. You get what you pay for.
My installer, Chris Bartlett arrived on time and explained the job would take at least 8 hours.
Chris did an excellent job. I can feel the cool air coming through every vent in the house now.
I wouldn’t hesitate to use Hoekstra again.
Everyone I came into contact with there did a fantastic job, from the young lady who took my initial call, to Brian Meeks the salesman, who got me a great deal, to Chris Bartlett the installer. All professionals , delivering quality service to their customers.
Thanks, Hoekstra
John Patterson
My technician was Brian J..
Brian was punctual, very professional, and very personable. He explained each step methodically, and showed me the problematic part that needed replacing &/or future maintenance.
He was very thorough, and answered ALL of my questions and concerns prior to his departure. All in all, an OUTSTANDING technician! He is an OUTSTANDING representative of Hoekstra HVAC.
Susan Gomez
Tim came over today to fix my elderly parents air conditioner unit. It is very old and he could have easily told us that it needed to be replaced - but he got it working! I use Hoekstra in my home too and trust them tremendously! If it can be fixed, they will do it!
Charles Gary
James and the other gentleman that was with him were both very thorough, kind and informative. They got our new AC installed, additional vets installed and new condenser installed with no hiccups. Would 100% recommend!
Zi Sha
I has been a pleasure doing business with Hoekstra Heating and Air Conditioning. From my initial emergency diagnosis with Jake; the very thorough inspection with Larry; the quick quotes and qiuck appointment scheduling with Andrew; to the final installation of my furnace with Jim. Jim was very professional and arrived ahead of schedule to install my new unit. He was very knowledgeable and was able to answer all of my questions. I am very happy with this company and I would highly recommend them. I appreciate an organization that strives for excellent service!! They have exceeded all of my expectations!!
Sharon Geslewitz
Hoekstra installed my furnace then I had them back to install a new air conditioner.
Both services went great and I couldn’t be happier. I will continue to use them for the maintenance of both machines.
Thank you to Tyler for his professional installation. He was on time, worked until the long job was completed and didn’t leave until the upgraded thermostat was working properly.
Monica Morris
Tim was very professional, found the issue quickly, made the repair, had us up and running. We set up a cleaning and
Diagnostic for next year as well. Money well spent! Thank you, Tim! We are cool today!
Charles Smith
Absolutely wonderful. Very attentive and kind in answering the questions posed. Took great care in protecting our home from any movement of equipment. At the completion of the job, the gentleman made sure we had all concerns met. Went above expectations. Spot on service. Completed installation, happy home with great new system.
Many thanks,