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Chicago Hvac Repair Doctor, Inc Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jamie Herndon

We are new homeowners navigating an AC outage during the hottest week yet. We only had to wait 48 hours for a technician to be on-site. Our technician, Alan, was great. He was kind, efficient, and most importantly took the time to explain what he was doing, what needed repair, and went above and beyond his service ask by educating us about our specific system. He provided his personal recommendations for filters and humidifier pads and helped me locate them via Amazon. He also helped me think about maintenance. He didn’t try to sell us on anything so much as educate and I’m leaving feeling confident I can tackle our HVAC needs rather than pushing them to my husbands plate. In the end our repair was as simple as a new piece of equipment from our smart home service, but Alan bypassed our broken thermostat in the interim to make sure we had AC while we are waiting for a replacement thermostat. We are grateful and will be repeat customers.

Jacob Zehnder

Gerardo was able to come out the morning after I scheduled, and made time to both troubleshoot my problem and performed (previously unscheduled) maintenance on two heating units. He was super helpful and stayed around to answer a host of questions.

Wes Lowman

HVAC Repair Doctor replaced my A/C this summer and came back this winter to diagnose a smoky smell coming from my furnace. Erick explained everything in a way that made sense and helped us with options for repair/replacement.

Thank you!

Abigail Parente

I had a very pleasant experience with Chicago HVAC Repair Doctor. The gentleman who came to my home was professional, thorough and kind. He also taught me what to look out for in terms of potential issues given that my furnace is outdated.

Carmen Alcalá

I've used HVAC repair Doctor twice now and I had the pleasure both times to work with Rafael. Rafael was one of the most professional and courteous individuals I've encountered in the industry, who explained everything in a manner I could understand. I recommend them with no hesitation!

Anne Agostinelli

What a great experience! All of the staff I spoke to from scheduling through the service were friendly, knowledgeable, and thorough. The maintenance visit showed a couple of needs, but there was no pressure or scare tactics to oversell it like many companies who see an older unit try. The technician clearly explained what the issues were, and I especially appreciate that transparency. I was able to schedule the technician to return the very next day to take care of those issues, with no additional service fee since it was within a week of the quote. I will definitely continue using Chicago HVAC Repair Doctor to maintain and eventually replace my unit.

Shawn Sheehy

They replaced my heat pump split. The installation crew was efficient, engaging, and helpful. The office staff communicated well. I appreciated their response times throughout the process. It was not cheap, but I feel like I got good value for my money. Would absolutely recommend.

Arman Khavari

Recently used Chicago HVAC Repair Doctor to fix the heat in our condo. Great experience. Very friendly and professional. Will use again for all HVAC issues!

Kenneth Keefer

very responsive and excellent service. Technician Allan was thorough and explained what he did and made recommendations for proper usage of the system.

Khelan Naidoo

My furnace was experiencing some issues, so I decided to call someone for a maintenance/repair visit and decided on Chicago HVAC Repair Doctor from their stellar reviews. I was assigned a time slot and had multiple notifications/calls to confirm! Alan found the issue with my furnace in just a few minutes and helped me set everything back up. He was wonderfully knowledgeable and pleasant throughout the visit, even recommending a few things I could do to properly maintain my system. I can't recommend them & Alan enough! Will definitely be calling them again for any HVAC/furnace issues in the future!

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