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    Browns Heating & Cooling Reviews - 84

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    David McGowan [ECo]

    Not my first time using Browns heating & A/C the first time they saved me over $6,000 on a AC unit verses another company. So I called this time to have my hot water heating system checked before winter! The tech called first to confirm the address then informed me of the time his GPS said he would be at my door. He arrived at set time and was very knowledgeable ( I do control systems for a living) and very thorough. Also he took all the information about my system and that documentation is sent back to you on your receipt. So my family knows if we have an emergency Browns heating & A/C has us covered and ready!!!

    Ericka J

    Browns literally saved the day. My furnace completely shut down during one of the coldest nights of winter. I contacted Browns for an emergency consultation and received a swift response for an early morning appointment. Customer service asked insightful questions and evaluated the situation by phone, seemingly knowing the issue without being physically present. The technician called ahead of time and arrived during the allotted timeframe. He was very professional, knowledgeable, and was able to locate the issue immediately. There was no need to order parts and return for service as he arrived prepared, with all of the required items. The service was completed in roughly 30 minutes and has been working properly since the installation. I would highly recommend Browns for any HVAC services. All around responsive company, very professional, knowledgeable, cost efficient, and extremely attentive. Thank you all again!

    Brooke Willis

    Everyone from this company was very friendly and helpful, it was really nice to feel like they really cared about fixing my issue! I would recommend to anyone and will call them again if I have any future issues!

    Lana

    The furnace in one of my units was acting up. It would turn on for a few seconds and then go off again, over and over. So, I looked on Yelp to find a HVAC technician. I saw that Browns was pretty close by, and had good reviews, so I gave them a call. I was able to get an appointment the very next day. Upon arrival, Rammod was very friendly. He quickly determined that the furnace sensor just needed to be cleaned. It all took less than 20 mins to fix. Thanks for the quick service.

    Stephanie Hannum

    We had our furnace give out and Browns was able to replace it next day. The two fellas who came to do the removal and install of both our furnace and AC were absolutely professional, efficient and kind. Highly recommend!

    Matt Renfrow

    Ramod and his team took care of replacing our furnace and A/C in a single day. The price was competitive and they were responsive and professional at every step on the way.

    Joanne Nee

    This was first contractor to respond to my request for emergency repair to install a new thermostat on a Saturday afternoon, at my 93 year old father’s home. Ramod came out first thing Sunday morning and discovered a wiring problem which he quickly repaired. He charged the originally quoted price for the thermostat installation. He was friendly, professional, and was very understanding of the need for the urgency of the service due to the recent change in weather and my father’s need for warmth at his advanced age. Thank you Ramod!

    Bianca Doherty

    Wonderful experience. Our AC went out this year. Air was blowing, but it wasn't cold. Brown's had a technician out to our home quickly. The technician was awesome - he even arrived early! Of course he wore a mask and was very respectful of our home. We were told that we would need either this or that (sorry, I know nothing about ACs and didn't know what he was talking about). The technician told us he would try the first part, and if it didn't work, would try a second. He even had the parts in his truck! The first part worked. Within 30 minutes our AC unit was completely fixed and has worked like new! The technician even explained to me how my unit was doing, what to expect in the next couple years, and what kind of unit I should get in the future. The work has a year warranty - meaning if our AC goes out within a year, the company will apply what we paid ($230) towards a new unit. We love Browns and highly recommend them!

    Mr Kuye

    I've been using there services at multiple business sites because they provide professional and quality services. I recommend them all the time to other businesses and personal references. Contact this company for your Heating & Cooling needs, you will not be disappointed.

    Patrick McCarthy

    I was able to get a representative out same day who addressed our problem. He gave all of the options to fix and fairly quote price before service. Ramod was our technician and we would definitely use again!

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