Ted Dumont HVAC Inc

Ben came to my home pretty quickly. He had serviced my heater before. He knew exactly what was wrong. He repaired it and was there about 20 minutes. I'm very happy with his service.

Ted Dumont HVAC came out the same day in the middle of this heat wave to provide a second opinion on repairs. I had my ac go out and had another company come out to repair my unit. The salesmans conclusion was my compressor went out and they wanted me to buy an entire new unit. Brandon came out to provide a second opinion and found that my compressor was fine and it just needed a new capacitor. Brandon quickly repaired my unit and got my system working again. I trust Ted Dumont HVAC with my heating and cooling system because they came out and provided an honest and fair repair. I should have called them in the first place. Thanks guys!

My water heater wasn’t working. Ben from Ted Dumont HVAC came to fix it. He found and corrected the issue right away! Ben was very polite and very friendly from the moment he took my service call! Ben was VERY ACCOMMODATING in his service to me!!!-Ben, I can’t thank you enough for that!!! I was completely satisfied with my service!!! I would definitely use Ted Dumont HVAC again! -And I highly recommend Ted Dumont HVAC!!!
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Adam gave me EXCEPTIONAL service!!! He was very friendly and polite!!! He thoroughly explained to me what the problem with my AC unit was in terms I could understand. He did the highest quality of work!!! Adam did an ABSOLUTELY OUTSTANDING job!!! Thank you so very much, Adam!!!-I am so very grateful!!! I highly recommend Ted Dumont HVAC!!!

I had a leak in my AC unit. Ben Velasquez from Ted Dumont came out and explained everything clearly as he evaluated and fixed the.problem. Very efficient and great service. Highly recommended.

I have been using Ted Dumont Hvac for a few years now and have always been happy with there service. There guys have always been helpful and well informed. Ben just did the service on my system and gets an A+

Very reliable and competent. I have been using Ted Dumont HVAC for service for 13 years. Prompt, courteous service with excellent, friendly technicians. I have the biannual service program which keeps my home HVAC system in excellent condition so I have only had one outage in all that time which was caused by a leak in the condenser coolant system. That leak was likely someone tampering with the system. Emergency support is reliable from my single experience. I recommend this business. Update 10-2019 I just called them this morning to schedule my biannual service. They promised in two weeks, but said they would call if someone was available sooner. The tech called a couple hours later saying if I was home he was about 20 minutes away. He has been here with my new filter and checked out the entire system. I am ready for the winter heating season.

If you need HVAC service Ted Dumont is the place to call. We needed service for our heating system on a Saturday. Ben, our technician was very prompt in arriving and very professional. He fixed the problem very quickly.

I made an appointment on 4/16 for 3:00 on 4/17. On the day of my appointment, I received a VM at 3:48 from a tech telling me "Im finishing up and then I'll be on my way. If you need to reschedule, call me back." Since I didn't need to reschedule and was already waiting, I did not call back. I then received another VM at 4:03 from another tech saying "I'm in the area, just finished up another job and then I can stop by." Again, no request for a call back. Then, at 4:12, I received a second call from the first tech (still following? Because at this point, I had no idea who was coming out), stating that he was not going to make it out due to traffic in downtown Boise and that I should call the office to reschedule. I called the main number twice, my husband called and left a message, and then I called a third time before someone answered. I was informed "the tech were unable to make contact with you so we canceled your job and moved on to the next." I informed the person on the phone that this was unacceptable. If a person makes an appointment at their doctors, the doctor doesn't call thirty minutes before the appointment to see if the patient is still coming. Procedures and communication are certainly not Dumont's strengths.

Unfortunately, I cannot comment on the actual HVAC service because we never got to that point. I called a competitor who came out within the hour for diagnostics and also provided a s with emergency ACs to cool our home so that my three young children could sleep in their own beds tonight.

Another company stated our system needed to be replaced. Ben went through our system while explaining everything and found that it did NOT need to be replaced. Great service!!

Ted Dumont came recommended by a friend and they didn't disappoint. We started by calling another HVAC company in town. They were giving us outrageous prices preying on the fact that it was 90 degrees and summer. I called Ted Dumont and their prices were very reasonable, they came out within a few days, and they did quality work. The tech didn't push us to do more work than necessary, unlike the first company. They saved me approx. $4K just by being honest. I would highly recommend them to anyone.