Dyess Air & Plumbing

Ryan was very thorough and took video of what problems he saw so he could explain it to me. He was very helpful and gave some tips to try to help with our unit until it could be repaired or replaced.

My air conditioner shut down when I pulled the old electric filter cage out to change the filter. I have two large extremely furry dogs that would not do well in the heat without a/c. I called the company and George arrived under 30 minutes. The electrical connection to the filter had broken and was unrepairable. However, to my surprise George said the problem was only a burned out fuse and that I could still run the a/c without the electrical plug- in filter. He changed the fuse, flushed out the system and my a/c started running just fine. George was friendly, professional and kind. The price was extremely reasonable too.

Finally had a AC Technician who truly knew what he was doing. He explained everything he did to me and worked hard to fix the problem. Will definitely recommend this company to others.Very happy customer.

Rhasheem Brooks was great: Courteous, professional, knowledgeable, and very thorough. Dyess Air is fortunate to have him on their team. He represents them well.

Mr. Coker did an excellent job. He is very professional and neat and clean. Wore his mask so I felt comfortable with him in my garage.

Tyler was professional, knowledgeable, and informative. I was glad to see that he came prepared and wearing a mask. Unlike the service people we have had to our home during this pandemic.

Andy is always professional, polite and enjoys his work. He takes time to explain why he is doing this and offers options. Dyess is fortunate to have him.

Very satisfied with the service overall. The technician was very professional and he clearly explained everything that was done. I was really please with the promptness to get me back up and running.

My experience with Farmers has always been reliable and their charges fair.This is my first contact with Mike. His technical knowledge and work is impressive and consistent with what I am used to with Farmers.

I highly recommend Dyess Air. The service department is thorough, knowledgeable, and prompt.
They have kept my HVAC equipment in good working order for seven (7) years.