Dyess Air & Plumbing

Josh came late evening. Diagnosed the problem quickly and was professional. Unfortunately we were told the day before that they would come out next day and we waited and called and didn't think they were still going to show up. A call during the day or rough estimate that it might be late evening would have been nice.

Patrick was very professional, friendly, and courteous. He made sure everything was working properly and did it very efficiently. And overall was just a really nice guy.

As always, Dyess Air sent a professional to do the maintenance on my unit. Brian, like all their other representatives was on time, personable, and thorough in his work. I couldn’t be more pleased.

Mario came in and whet right to the problem, which was the motor in the air handler unit. He analyzed the problem and explained to me every step of the way what he was doing and how he reached his conclusion. He'll be back to swap the part in a few days. I was very impressed with his knowledge and skill.

Dyess Air installed and subsequently serviced our hvac system for over two years. They are easy to work with, very considerate in scheduling to meet our needs and are exceptional in maintaining efficient and robust communications. Mr Floyd, a senior service technician, was our “ go to” person whenever scheduled maintenance or non scheduled assistance was required. Thorough, technically first class and a kind person to boot, Mr Floyd went out of his way to take care of our systems. As we sold our home, we called on Dyess Air for final inspections and were pleased with their customer service. Again, Mr Floyd went out of his way to be “the” person to ensure all was well for the new owners. Five Star performance from a great team. And a special thanks to Mr Floyd!

Ryan replaced the evaporator coil to one of our Carrier Infinity units and clearly knew what he was doing. He is soft spoken, yet kept us informed throughout the process and completed the job in a few hours. Very pleased with his service. We finally have A/C going again in main part of home after 14 days plus being without during mid 90s temps. Coil was said by office to be on back order. Review submitted by Debra Kircher.

Brian was prompt and responsive. He was thorough and informative. He explained his finished work in detail and asked me if I had questions. Thanks Brian for a job well done!

Mario is the nicest man! He is a hard worker and takes pride in his job. Kudos to Mario!!
Mario had another tech with him today and he was great as well. Keep up the good work!

James Barrineau has been the maintenance technician for us on a number of occasions. He is professional, competent, polite and quietly goes about his work, yet will discuss any issues or questions on the system.
It is a pleasure to do business with Dyess..

Rasheed Brooks was very professional, personable and, most importantly, very thorough. He found evidence of a small leak and tracked in down. He explained the situation very professionally. I feel very confident that we got an accurate picture of what to do next.