Dickerson Heating & Air

It was the first time I used this company because my A/C was not cooling.

The customer service was excellent. They returned my call right away and a couple of hours later the technician arrived at my house.

Alex did a great job that exceeded my expectations. He replaced a capacitor and fixed the drain lines, among other things that needed to be fixed.

He explained each step to me in detail and he was very professional.

Thank you for such wonderful service!

Very pleased with the level of service we received from Alex and Devon. Those two were awesome! They were very thorough with explaining everything they had to do and then showed us pictures of before and after work.
The response time was quick. They now have us as yearly maintenance customers too!
Thanks again!
The Rileys
Woodstock/Marietta

Jacob was our serviceman, and he did a phenomenal job pinpointing what was wrong with our unit and fixing it on the spot.

Jacob realized that the fan in our unit had been installed backward. He was able to take it out and install the fan correctly, and now our house's air is better than ever! I would definitely recommend this company. They were very friendly, trustworthy, and affordable.

Devon and Daniel came by to check our heating and air. Appointment was scheduled between 10 and 2 and, as always, they were here by 10. Offered to let them come in wearing their street shoes but, they declined and covered their shoes before coming in. Both were polite, worked quickly, and knew what they were doing. Devon has been here multiple times and knows our system, Their customer service skills are great and it was actually a pleasure having them here. They came with a smile and left with a smile.
They do good work!!

We really enjoyed using Dickerson HVAC! From the start, they were very knowledgeable and professional. I called and they set an appointment up for me that same day. Alex came out to do our initial assessment and spent over 2 hours looking into our 2 systems and was so knowledgeable about everything, it really helped instill confidence in the company. The crew that came out to do our replacements and repairs was also very professional, kind, prompt, and did a great job!

Had company out this morning to do my twice yearly service. Technician was Devon DeArmon. He was polite and efficient. I have used this company for many years and have always been happy with their service. I highly recommend Dickerson Heating and Air.

The owner called sent me a quote. He was able to get my system the next day and install it in the same week. Friendly installers, very professional and kept everything need and cleaned up as they went. Highly recommend Dickerson Heating and Air

Dickerson installed our new system in October of 2019. Every year they come for yearly inspections/preventative maintenance. I’m very happy with their communication and on-time appointment arrivals.

After posting this, David contacted me the following day. He issued a $223.00 refund after reviewing the invoices associated with the service. Evidently, there was a billing error.

Kudos to David for the quick follow-up and follow through. It is also worth noting that the technicians have always been friendly and professional.

-- Original Post --
I have used Dickerson Heating & Air for several years, but I will no longer use them. I can not afford to use a company that charges $600 to replace a $30 part that took 10 minutes to replace.

Firstly, Devon and Daniel showed up before the scheduled time and I certainly appreciate that. They were able to access my unit and get my air up and running in less than an hour. I appreciate thier professionalism. Thank you Dickerson Heating & Air.