Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Bartlett Heating & Cooling, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marissa May Sharpless

I can’t express how grateful we are for the honest consultation and fantastic service of Bartlett. When cold weather hit and our furnace wasn’t working, we had a competitor come out and look at our system which resulted in them recommending either a $2500 repair or a $6000 new system. I am so glad we decided to have Bartlett come out and give a second opinion. Not only did they immediately quote a replacement that was a greater system and $1000 less than our previous quote, but they questioned the previous repair quote and sent a tech out to take a look. Our Bartlett tech confirmed the issue was misdiagnosed and was able to repair for a third of the previously quoted price. They could have easily told us to go with a new system or blindly done the repairs the previous company recommended, but the experience we received shows the Bartlett team cares about delivering honest and dependable service over money. Bartlett will always be our first call!

Deborah Smith

Exceptional company. We have used Bartlett for several years and never been disappointed. Besides regular maintenance they have completed several repairs for us and installed new equipment. They have also responded to a couple of emergency weekend calls. Everyone is friendly, professional, responsive, and knowledgeable. Jerry is our regular technician - he's fantastic!

Brad R.

Very thorough inspection and routine maintenance. My tech was informative and answered all my questions satisfactorily.

Ashli Davis

From the Company Owners to Bailey (customer rep) to Joshua (the tech), the experience is amazing and it's clear they care about their customer relationships and building long-term trust. Communication was great and they've always been on time within a reasonable two hour window. When I had an AC emergency they responded quickly with fixes. Highly recommend their services! Thank you!

Ashley Swan

So impressed with Bartlett and their service tech, Joshua! He came out on a Sunday evening of a holiday weekend and promptly got our system back up and running. He thoughtfully explained the problems and solutions and made us feel very informed every step of the way!

Curtis Johnston (Curt)

Regular semi-annual visits to keep HVAC in good working order. Repairs as needed.

Shawn Janko

Strongly recommend Bartlett - they did a great job installing our new AC systems. They always do a great job with seasonal maintenance as well. Have been using them for many years, always responsive, professional and fair.

John Frederick

My Goodman HVAC was making loud noise when its ON and I was worried that its going to quit in middle of summer. After searching on line I found Bartlett Heating & Cooling is one of the best services I could use. Scheduling the service was very easy and they gave the appointment for within two days. The technician MITCHEL came right on time, called me 15 Mts. before his arrival.He is very polite young man with cheerful attitude. After listening to my complaints, he explained what he is going to do and highly recommended to sign up for the service contract. After I agreed to sign up for the contract, he right away checked everything , made corrections where necessary. Oh! what a relief that I felt with the work done by MITCHEL. I highly recommend this company for all HVAC needs.

Linda Stuart-Jones

Josh quickly diagnosed my problem correctly and explained it effectively. He went to work and gave me progress reports. It took à little while but now I have efficient heating and cooling and adequate freeon levels. I decided it would be beneficial to go with à Yearly Service Agreement. 5 of my neighbors highly recommend Bartlett and now I can too! Thank you Josh!

Claude Zervas

Very nice crew and I was impressed they did extra tasks to get best installation. I offered to pay extra but they declined.
I have performed my own HVAC repairs for 20 yrs and claim some expertise to judge the quality of the crew.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload