Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Arcadia HVAC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cody Nichols

Top notch HVAC company. I am typically pretty skeptical with contractors and even more so with HVAC companies due to the horror stories people have had with the big guys. Arcadia replace my heat pump system. From day one I received individual attention from the owner, Cam. Matt and the rest of the installation team were very clean and professional and did quality work. I would not hesitate to use Arcadia again!

Ken

This company was not originally on my radar. I only found them from browsing dealer reviews on Trane's website; and I'm very glad I did. I've been working with a number of other contractors, getting various things fixed up/improved with my home, and Arcadia has been my favorite company to work with.

Cam and Richard made sure my needs were appropriately met; they did not try to oversell me on unnecessary functionality. The team that was sent out to replace my HVAC system completed the job in record time, and left the area cleaner than it originally was. Pricing was very reasonable as well.

sai delatorre

Dustin, my technician was on time to start with. He was very friendly and super professional (he even used boot covers before coming into my home). He knew exactly what was wrong and didn’t take his time to fix the issue. I was so worried that my AC would have to be replaced because of how old it is, and it does, but he didn’t take it there. I am single and have three jobs to keep my home running. He fixed what needed fixing and left the rest for me to decide at a later date, which I am very grateful for. Before he left, he checked his work 3 times, cleaned up, and I had COLD air flowing through my vents! (Omg thank you!!!🥶) I was super stoked because it was not at all what I was expecting to have to pay! Super reasonable! I RECOMMEND and INSIST anyone needing an HVAC company, to look into and use Arcadia. As for me, I know I will be using them again in the future. Thank you again Dustin, you are Awesome 👏🏼 And a job WELL DONE!!!

Anthony Porter

It was truly a pleasure working with the team at Arcadia HVAC. They were very professional, knowledgeable, very responsive to my questions and concerns and got our AC installed in a timely manner. Mr. Cam gave us a very detailed estimate and made us comfortable with every step of the installation. Mr. Cam and Sarah were a pleasure to deal with over the phone. They were very friendly and the team of technicians (Matt, Dustin and Tyler (I hope I got the names right)) worked so well together, arrived on time, installed the new unit quickly and cleaned up after completing their work. Matt even gave us a call half an hour before he was at the house to let us know he is on his way and when they had completed the job they graciously answered all our questions and explained how the system works. Then Sarah called to make sure we were satisfied and completed the paperwork for the warranty. The whole experience was above and beyond and is greatly appreciated. I would definately recommend ARCADIA HVAC to anyone who is looking for an AC unit, furnace or HVAC system.

Ash

I engaged Arcadia to replace my aging HVAC furnace and cooling unit, and I was very happy with the entire experience from initial contact to installation. The friendly technicians arrived promptly on time, did a thoroughly professional job, answered all my questions patiently, and left the work area clean both inside and outside. Arcadia even replaced some under performing shared ducts with direct ducts to the registers at no additional cost. Would recommend this family owned business to anyone who is looking for great customer service and very competitive pricing.

Thor Melarti

Arcadia just installed my new HVAC system and it was a thoroughly enjoyable experience. The team were thorough, quick, efficient, and very professional. I'll never go anywhere else! - Thor

Chris R

I had a very good experience with Arcadia all the way from the initial meeting and quote through the installation of 2 new systems. My original systems were old and a mixture of various manufacturers and vintages. This last summer the downstairs system started to struggle and it was not worth it to fix it. I spoke with Cam on the phone and everything he said made sense to me. I also met with Richard at my home and he provided good recommendations and a good price.
The installation team came on time and in 3 separate vans with 4 guys so instead of having an extended day we were able to have both systems in and complete by 1pm. All the guys were great to work with and answered any questions I had. The installations look great and I believe the equipment will last many years. I am very happy with Arcadia and I plan to work with them for all my future HVAC needs.

John M

The team from Duluth arrived on time and completed the total HVAC replacement in 4 hours, as promised. Installation was explained as they worked and thermostat relocated to improved site. Review of thermostat opertation and complete clean up before they departed. The team was dressed neatly in Arcadia shirts, very professional in their manner and cordial. Was happy we chose them and would highly recommend them.

Shayla Swain Spearman, Ph.D.

Found my HVAC company. Would use again. Was on time, quick, knowledgeable.

Robert Pendergraft

Tyler and his coworker were on time and prepared to go to work replacing my in-laws HVAC unit. Took less than 2 hours and the was very comfortable. There was no surprises nor did they attempt to sell or do anything not needed to inflate cost. I have several rental properties in another state and these guys at Arcadia world have all my business if they were closer!! Wonderful job. Robert Pendergraft

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload