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Premier Comfort Services, Inc. Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason D

Very friendly and professional service, from the person that answered the phone all the way until and including the maintenance repair person. Answered all of my questions, and made some great suggestions. Fair prices.

Irwin Moore

This was the second AC unit i have purchased from Premier. The first contact was a cold contact. I first spoke to Chris and he asked Dave to visit with me to explain who the company was and what they had to offer. Everything was explained simply and with no embellishments. Premier was able to install the new AC the next day, with Jason being the installer. This man was not only most pleasant, but as efficient a mechanic could be. The unit was installed in about five hours and the cleanup was as if Jason had never been here. I had occasion to call the company once or twice to tweak the settings, but this has been a most satisfactory experience. I now have had my second unit installed by Jason and it was as the first, an effortless experience. I might add that Sophia, the Operations Mgr. who runs the front office, is a ray of sunshine every time you may call. She and Chris run a very well organized and functioning operation. How lucky to have found these people and this firm. Again, Many thanks, Irwin Moore As an update, I have spoken with Anthony several times of the front office and it was always an effortless situation The tech I have dealt with this year has been Benny. He is always prompt, very professional and is one hell of a technician. Thus far this company and its people have never let me down; many thanks.

Roxana Santiago

I am so impressed by this company!! We had a terrible experience with another company so we gave premier comfort a chance, and I'm so glad we did! We were in need of a new AC unit about a year ago, and they walked me through the process of which unit would be best for my house based on square footage and other factors. The installation went smoothly. I haven't had any issues since we installed. It's been close to a year since they installed our AC, so we just had them out for regular maintenance and once again, I was very pleased with their service. They called me when they were on their way, they were very polite while they were here, and answered all of my questions. Highly recommend!! Specially living in Florida where you could easily be ripped off by companies that really don't know what they're doing. I especially want to highlight Adrian and Fred for their wonderful service!

Diana Avallone

Premier installed the new unit and has been very responsive in all of the interactions. Each time I’ve call they have gotten someone out here within 12 hours (dependent on my availability as well). Scott (tech) was very helpful today and even fixed the knob of the door where the unit is stored. All of the staff I’ve interacted with has been great, very customer orientated and knowledgeable from technicians that have come out to the reps I’ve spoken to such as Anthony (rep). Benny and Adrian (technicians) were also very friendly and efficient when they came out.

Larry Krasulak

Jason has serviced our AC system as routine maintenance to keep our system up and functioning properly. He has always been a professional and explained to me everything he was doing and why. Premiere Comfort is an excellent service company, not only for AC needs but for Hot water systems as well. I highly recommended them a honest and dependable company to work with.

A M

Benny was super helpful and knowledgeable! Before he even arrived, they sent a text with his picture and biography so I would know exactly who is coming to our home. I’ve never had that happen before . He showed me exactly what was going on with our system (what was good and what could be improved). They were very reasonable in their prices and were on time and there’s not anything bad I could say about this visit at all. They are our new AC company for sure.

Michael Alexzander (Alexzander Studios, LLC)

The technician was "Extremely Helpful"! He explained everything we asked in great detail. He was very patience and even mentioned aspects of the service that my wife and I would never have thought to ask. Not only did he install our requested service with efficiency and seal the hole behind our thermostat better than before, but the price was very fair and competitive! I will not only recommend this company to family and friends, but my wife and I will recommend this specific technician as well. You're surely in good hands with this company!

Vinora Vassell

Jason Smith is an excellent technician that demonstrated professionalism quality customers interest work ethic and detailed communication and explanation. He truly represents Premier Comfort.

I am pleased to say I was highly recommended to Premier Comfort Services by the Brockett family members. And truthfully, five stars is well deserved. Why? because Premier Comfort Services earned and represents its value quality professionalism and interest of heart to customers. Thus, I would not hesitate to highly recommend this company, especially the technician Benny Garrison who serviced my unit. Benny demonstrated his professionalism, quality work and excellent communication skills. Many thanks PCS, Inc

Really Bad Rum

I was extremely happy with Premier Comfort. Starting with Sophia who answered the phone asking how she my put a smile on my face in her introduction and surly did! She was courteous and professional. After explaining our situation of being unhappy with a large HVAC company out of Riviera Beach that has been screwing my mother-in-law over with billing and poor service for years. Sophia scheduled a service call for the same day to assess our situation and said I would get an email for the appointment which will also show a picture of the service technician. I got the email within minutes stating that Fred will be arriving between 2 & 4 he arrived before 3 What a nice guy! a man that knows his business He has GREAT people skills and is very professional as well. He assessed the situation in about 30 minutes and provided a quote for the work which was very fair compared to others. In my opinion Premier Comfort, Sophia and Fred are awesome! We will recommend them for their service and professionalism any time.
Sincerely
Doc Brown

Juan Hurtado

Tavaria Roberts was great! He did an amazing job, professional and prompt. I highly recommend this company.

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