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Premier Comfort Services, Inc. Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leah Boike

James Conway was our technician. He is very professional and he has helped us in several occasions. We are very happy with his performance. I truly recommend him and Premier

Roy Salloum

Will Sanchez was here today and performed a full inspection on my AC.
Wonderful to deal with. Explains everything and knows what he is doing. He recommended a few things that I will surely follow up on.

A Nikirk

Gabe, James, and Mikentyre were great! They did a good job on cleaning our ducts out and cleaned up all the debris. They were friendly and professional. I would highly recommend!

Kylie Russell

Chris was super professional! I will definitely be using them for my future services. Thank you!

W.A. “cornishgamehen” Kinnan

I requested my water heater be drained and flushed of sediment. Service was not completed- however was charged for the service. I know it wasnt done because I attempted to drain my water heater the next day and the unit still wouldn't drain. The water heater was plugged enough that the only way I was able to drain the water was to remove the bottom heating element. Looking inside it was apparent that the work was not completed fully.

Disappointed that I paid over 500 to have an inlet water valve replaced and the unit flushed. I'll be calling tomorrow to see about being refunded for the flush service.

Update:changed my rating from 2 stars to 1. I voiced my disappointment with the incomplete service to several people at the company- In the end they connected me with the gentleman who did the work. He told me that he did not fully flush the system which was the entirety of my complaint. They did nothing to resolve the problem. They did not refund the incomplete service and I felt the situation was handled very poorly by the company. I do not recommend using Premier Comfort Unless you are able to babysit the work being done.

My experience shows that if they do not fully complete their expected work, they will neither offer to correct their actions nor refund the missed work.

Herbert Weintraub

My a/c guy James from Premier Comfort Services was GREAT!
He was courteous and very proficient!

Billy Flny

I've had the membership for a few years. James has helped most the time and is always professional and thorough. Highly recommend their services

Robert Mayner

Me and my wife purchased a 18000 dollar ac unit from this company. We have only had it for a year and the inverter on the unit stop working and now they are telling us we have to pay 1000 dollars to fix it, please tell me how is that not a rip off. This company is a Scam

Julie Mann

The repair man (Chris Morgan) was amazing, professional and very detailed with all the information, highly recommend this company and the gentleman that did the work .

Ashley Tax Professional

Great service! Really took care us. I will always use them. James was very fast and attentive

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