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  • Onsite services

Premier Comfort Services, Inc. Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cash Eaton

This week my air conditioning unit completely died (14 year unit, so I knew it was coming), and I needed a brand new unit. Premier Comfort Services sent guys out the same day to take a look to confirm and sent a sales rep out, who did not try and upsell me. Decent financing option got it all coordinated and paid for the same day. The techs who installed the new unit, Aaron and Lucas, were on time and did a great job. Very satisfied!

Autumn Wiltse

This company has it together! From the moment I made an appointment I received a text confirmation. The day of appointment I received a text with personal info regarding my sales person and a photo. Adrian was amazing. Very kind and professional. Knew about the companies history. Explained all our options and his presentation and short videos about their procedures and products was impressive. Signed contract and service was scheduled next day. I received text with photos of my technicians and they arrived on time. Dennis and Pablo were incredible. They replaced my entire system with all new top of the line Lennox products & were done in 7 hours. I am doing many remodel projects on my house at once and I cannot say enough great things about this company from leadership to presentation to professionalism to efficiency and results. If you have any heating and AC needs, Premier Comfort Services is the best of the best!

Susierae Gallagher

Excellent service! My rep had a cool tool with a camera on the end to see things in small dark places. I made an appointment and they followed up with email and text messages giving you the comfort in knowing your time slot was secured. They even reconfirmed the appointment the day before and sent me an email letting me know the day of that my technician was on his way. They also sent me a text message so I could track his actual drive to my home along with a picture of the tech so I wouldn’t be opening the door to a stranger. My tech was very personable, respectful and knowledgeable! To say my expectations were met is an understatement as by far they were definitely exceeded! Thank you for your first class service as I really appreciated it!

Kate M

Maintenance work done. Impressive that they send photo and bio of tech before he arrived. Nice to know who you are dealing with. James was on time. Did good job.

Kat O'Neill

An alarm was going off on our Rannai water heater. By sheer good fortune I was able to get same day service by Premiere Comfort Services when all my prior calls to other companies were days out in scheduling.
Jason & Benjamin arrived within 90 minutes & were wonderful, very professional, knowledgeable about the system & explained everything as they worked to get the alarm turned off and fix the problem.
I even asked them if they could service our other two water heaters while they were here and they graciously did.
I highly recommend them & Premiere Comfort Services.

Terrence Fletcher

Aaron and Bryant were very professional and amazing techs. They were very friendly and answered any questions I had regarding the new system. They are very fast and clean, even wore floor protecters when entering the home. Our project manager Adrian was very detailed oriented when explaining the different options for the the new system. I saw alot of negative reviews regarding them trying to upset products, and while there was a little upselling, Adrian was not pushy and allowed me to tailor the the install the fit my needs and budget. This is an amazing company and I would definitely recommend them to anyone for any A/C needs.

okisha ricketts

Company was very quick in response to my online contact form. Was contacted the following morning and had a technician-Greg to my home within 2 hours. Greg was very detailed in his explanation of what needs to be done and provided completion timeline as well as cost. I'm very pleased that he came prepared with covering for his shoes to be worn inside the home. Overall very pleasant interaction with company and customer service goes a long way for me.

John Luick

Honest- fair - friendly. Great experience. Just went with another known company to save $500.

Bradley Rucker

I work for a large solar company and needed these guys to check out one of our Home Owners HVAC that went out after installation. They were quick, professional, and polite! Great company to work with!

Christine Weber

Anthony was very professional and knowledgeable of the system and products he recommended.

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