PROTOCOOL Cooling Solutions

This is the second time I have used Protocool to service two different a/c units and i am very satisfied with their timely response and the overall quality of service provided their technicians. I high recommend Protocool based upon my personal experience and overall quality of service.
Earl Garris

John and Dan have been so helpful. Very thankful of this company! Very fast and efficient. We highly recommend this company.

We have been using Protocool for several years. We appreciate how responsive they are in always trying to get service to us as quickly as possible. Every technician over the years has been friendly and professional. They fully explain everything, so that we can make informed decisions. And they are always on time.

I’ve been using Protocool for 13 years. The customer service is the very best of any at-home service provider I’ve ever used. To add, they take their business to a personal level as the entire team is very friendly and great to work with. They go above & beyond when necessary.

Laurie from scheduling did an excellent job in scheduling my service to fit my needs. Rikki was professional and polite. Rikki explained to me what he would do to evaluate my A/C systems needs and showed me the results of his evaluation. All A/C maintenance was performed to my complete satisfaction. I have used other A/C companies in the past that have disappointed me. Glad to have made the choice to go with PROTOCOOL.

Your service and service people are amazing. I recommend you to everyone!

Tech was professional. Every detail of the service was explained in advance and every detail was completed to my satisfaction. The service overall met my expectations and I would recommend them.

We have used Protocool for several repairs and purchased multiple new units for both our business and residential. They have always given fair pricing, and fantastic service. Everyone is very professional from the front office to the back office, and the techs are always on time and very informative on options for repairs or replacements. I highly recommend them!

We have had Protocool do our air-conditioning maintenance for several years and have been very happy with them. Also, Whenever we had non-maintenance issues arise, they were always right here and gave us the best deal possible. We would highly recommend them.

Great experience and it started with Laurie who took the initial call and followed through providing details along the way. The Tech was equally as polite, courteous, thorough and very knowledgeable. Very happy I called them.