Air Pros - Orlando

Amos did an outstanding job. He tracked the system, determined the problem, and took prompt action to get my HVAC up and running smoothly. A dedicated, stick-with-it individual. A valuable addition to any business. Strong work ethic!

Amos was very thorough and went the extra mile to make sure of it. He went above and beyond by crawling through our attic to diagnose the vents to see if there was any repairs needed. I appreciate the fact that he currently serves our military as a reservist. You got a good one Air Pros!

Came out to troubleshoot AC unit that we had purchased from them. They found the issue and fixed it.

I called Air Pros on September 6th at 10:30am to get a general diagnostic of my system. Their dispatcher answered and said a repairman would call me in about one hour once they finished helping their current customer. After 3 hours, I did not receive a call from the repair man, or even the dispatcher for an update. I had to call again myself. I was told the same thing as before- "You will be called by our next available technician." I didn't receive that call from an Air Pros repair man until 5:30pm- seven hours after I made my first call. When I answered, the guy said he would need to schedule a visit for the next day between 8:30am and 10am. Guess what happened in the morning... yep. No call was made to me in that time. It wasn't until after 10:00am that I decided to call again and get another update on the status of my repair man. I was told the same thing- "One of our technicians will call you once he's available after his current job." So I finally just said, "**** this. I was told the same thing all day yesterday. I'm done with y'all."

Air Pros showed me a lack of professionalism and consideration for my needs. Their poor communication and inefficiency is unacceptable.

Amos was great! We had just moved into our home in the middle of summer and A/C was not working. It was 89 degrees inside and miserable. Amos came in and was able to figure out the source of the problem. I love the fact that he took the time to explain the different steps be took to fix the AC and the reason behind them. I think he was very throughout. He was friendly, knowledgeable, and professional.

Leo was very professional respectful and detailed. Friendly. Very happy with the exam of my air conditioning unit system.

The problem wad taken care of very promptly by Tyler. He was very curious and knowledgeable.

Excellent customer service Tyler was very honest he explained everything to me before I made my decision. Thank you Tyler 💯

Leo did an awesome job of explaining everything thing to the letter gave me lots of options

This company charged an extremely large amount for labor. They scheduled repair 5 times and did not show. The service took 1 hour to determine issue and 45 minutes once they installed the part. They charged me 1500+.I won't use them again. Buyer beware.