Durham & Sons

We received immediate and thoughtful care when our AC quit working. Called Tuesday morning and received assistance Tuesday afternoon. Thank you! Also learned what to do to prevent the problem in the future!

Durham and Sons recently provided a quote for a new ac at my house. They were friendly, prompt and seemed very knowledgeable!

Very knowledgeable and efficient. Installed new thermostat and a ionization device both work perfectly would definitely recommend.

Update May 2023- came out same day on an emergency request when AC stopped running, arrived within an hour and quickly resolved the issue. I still great customer service from the office to the field techs. Highly recommend.

We use Durham and Sons for our commercial cooler. They are awesome from start to finish. Very easy and pleasant to make an appointment, they show up on time, they are quick to fix the issue, they give you different options and will point you in the right direction to save some money with the repair. Highly recommend them!

Diagnosed and fixed the problem within minutes. Professional, on-time and fair pricing. Highly recommend!

Durham and sons installed our new ac and I am extremely satisfied. They were very professional, friendly and on time. I would highly recommend them.

I first contacted Durham and Sons when we thought our AC was leaking. Was able to get someone out that very day (Friday of spring break no less) and confirm that it wasn't the AC that was leaking. He said our unit was old, but not dead yet. He said to contact D&S when we were ready to replace. We were astounded there was no pressure with this first visit and happily made mental notes to put these guys on our list to call for quotes when we did replace. Our repairman even suggested given the location of the leak what kind of specialist to call. He was correct and we were thankful to catch something quickly that could have horribly gone wrong. Fast forward a few months... our AC started making a funny noise so we started researching companies to ask for quotes from. Life got busy and one day we found ourselves with no AC because we'd waited too long of course it was a weekend and my husband was out of town so I waited until he got back to call. Called D&S and they were able to send someone that very day (again!) the repairman was kind and eager to help. The AC had a leak and he was not able to find out where the leak was coming from. We knew this would lead to major expense, and we knew we didn't want to reinvest the money in a machine that only had a year or two left, so we decided to replace. The few companies that we contacted provided quotes for us, but D&S was the only company to come and inspect before hand (even though they had been out before)! We were impressed with their professionalism and determination to get the job done quickly, but also correctly. And that meant a few days wait - which they provided window AC units for us to use while we were down. Also, we had some issues with how the previous unit was installed. D&S took care of those and also suggested a few more fixes because THEY had issue with how it was installed before. We appreciate them wanting a job done correctly so that they can stand behind the product that they service. Price-wise, they are a bit lower than average for the unit we selected. We did have a quote that came in lower and could start and finish quicker, but the brand of unit was not to our liking. We paid for a 3rd party service to provide estimated retail trends in our area and they were lower than quoted by that service for the make and models we looked up. Their customer service is stellar. They treat you like family. I highly recommend Durham and Sons for service calls and also AC replacement. We are so happy to have found a company that cares about what they do, the products they provide and the manner in which they do all of it.

Excellent, quick service on an emergency repair. Best company ever. I highly recommend. Commander Stretch, American Legion Post 81.

Have used them for several services over the years. Always on time, within the window of time they projected, with good service and follow-through!

We had this company replace our AC valve and coil in the air handler. They also installed a new Freon line from the air handler to the outside unit. Mike and Tommy did an excellent job and solved our AC problem! Thanks for your hard work!