The Technician showed up when he said he would. He also figured out what the issue was and made the repair in no time. Definitely would recommend this company.
Horrible service. Don't use this company. They are unprofessional, give wrong diagnostics, and try to change parts that are working fine just to charge you more money. Read reviews. You will see the same comments from everyone. No customer service. Rude and unprofessional. Their employees are not techs, they are part changers. They call one main guy and over the phone and he tells them what to do. Horrible, horrible, horrible!!! And when you call the office, they are very rude, and give you the run around. If you read reviews before choosing a company, then find somebody else. You'll be glad you did.
I was having a water leak with my a/c unit. So i called South Cooling and was giving an appointment same day. Technician came out and resolved the issue on the spot. Great service!
It took three tries but a dedicated agent of South Cooling LLC got the job done. He was diligent and made sure each section of the task was addressed and communicated before ending his assignment.
Enrique & Ivan were great! They determined the cause and resolved the problem quickly! They were also prompt and friendly and professional! We highly recommend them!
Lizandre Guerra was the Service Technician.He was very polite and professional.They were on time for the appointment and notified me in advance when the technician was enroute to my home.I would highly recommend South Cooling to anyone.
They even called to tell me the technician was on his way. I appreciated that thoughtfulness. He was very nice, did a terrific job, and answered all my questions.
They took care of an ongoing problem with my AC unit. They were conscientious and professional. Did not rush. Problem solved. This is the second time I have used this company and will continue to do so.
isanidd
Great customer service from technician Qwon! He deserves the 5 stars! Professional, capable and polite
Terell King
The Technician showed up when he said he would. He also figured out what the issue was and made the repair in no time. Definitely would recommend this company.
Luis Luis
Horrible service. Don't use this company. They are unprofessional, give wrong diagnostics, and try to change parts that are working fine just to charge you more money. Read reviews. You will see the same comments from everyone. No customer service. Rude and unprofessional. Their employees are not techs, they are part changers. They call one main guy and over the phone and he tells them what to do. Horrible, horrible, horrible!!! And when you call the office, they are very rude, and give you the run around. If you read reviews before choosing a company, then find somebody else. You'll be glad you did.
Benedita Sanchez
I was having a water leak with my a/c unit. So i called South Cooling and was giving an appointment same day. Technician came out and resolved the issue on the spot. Great service!
S C
It took three tries but a dedicated agent of South Cooling LLC got the job done. He was diligent and made sure each section of the task was addressed and communicated before ending his assignment.
Rosemarie Robertson
Enrique & Ivan were great! They determined the cause and resolved the problem quickly! They were also prompt and friendly and professional! We highly recommend them!
Ingrid Gordon
Lizandre Guerra was the Service Technician.He was very polite and professional.They were on time for the appointment and notified me in advance when the technician was enroute to my home.I would highly recommend South Cooling to anyone.
Marsha Selley
They even called to tell me the technician was on his way. I appreciated that thoughtfulness. He was very nice, did a terrific job, and answered all my questions.
adelaida rubio
The service person was very thorough, professional and took his time to find the problem and took care of it.
Ira Goldberg
They took care of an ongoing problem with my AC unit. They were conscientious and professional. Did not rush. Problem solved. This is the second time I have used this company and will continue to do so.