Stellar Services of North Florida, LLC.

I recently had the pleasure of interacting with Daniele, an office staff member of Stellar Services, and I have to say, I was thoroughly impressed with her level of customer service! From the moment I called to schedule an appointment, I was greeted with professionalism, kindness, and a genuine desire to help.

Daniele was incredibly knowledgeable about their products and services, and she took the time to listen to my concerns and answer all of my questions. She was patient, friendly, and went above and beyond to ensure that my experience was a positive one.

What really stood out to me was the level of communication and follow-up that I received. Daniele kept me informed every step of the way, from confirming my appointment to letting me know when the technician was on their way. She even followed up after the appointment to make sure that everything had been taken care of to my satisfaction.

Overall, I would highly recommend Stellar Services to anyone in need of HVAC service or installation. Daniele, as well as the rest of their team members I interacted with, truly went above and beyond to provide excellent customer service, and I couldn't be more impressed with their professionalism and expertise.

We are thrilled with the service that Stellar Air Conditioning has provided us over the past couple of years. We had recent part replacements as well as a full service (including clearing of a clog in our drain line) on our “older than the hills” air conditioning unit with very reasonable pricing and excellent service/results. Our technician Garrett even went above and beyond on a recent visit to install a new return filter grill for us (we tried ourselves but we’re unsuccessful at installing it in the ceiling-we aren’t the fixit types!) without charging extra (it took him less than 5 minutes to get it up there!). Cannot recommend them highly enough and will be sticking with them for all of our home cooling/heating needs! Super friendly as well as excellent communications (you receive text notifications and phone calls with updates).

Stellar Services Office staff was kind and courteous. Shawn the technician was fast and prompt and kept us informed during the job. He did a good job. I highly recommend Stellar Services anyone.

Scheduling is fast. This is my first time. The initial call was professional and courteous. A follow up call was made the day of the appointment to let me know the technician was on the way with technician's picture. This allowed me to readily identify who was at my door. The technician, Shawn is courteous, and professional. He respected my home. Ask about the problem encountered. He identified and fixed the problem. I am pleased with the service Shawn provided. I will definitely use Stellar Services again.

I had a fantastic experience scheduling my HVAC maintenance appointment with this company. The customer service representative I spoke with (Danielle) was incredibly friendly and helpful! She went above and beyond to ensure that I was able to book an appointment that worked with my busy schedule. Danielle was patient in answering all of my questions and made sure I had all the information I needed. Overall, I am extremely impressed with the level of customer service I received and would highly recommend this company for all of your HVAC needs.

We called on a Friday morning after our AC went out the prior evening. They worked hard to get us in a busy schedule. The tech, James, was able to come early and completed a very professional job in a timely manner. He was courteous, explained things well (even took internal pictures to show what had happened) and got the house cool again.

AC problems are never fun but this went as smoothly as one could hope.

Schedule service for my mom's a/c. My mom is elderly and get confused sometimes and so she canceled the service. They called me to let me know she canceled and I was able to get her a/c service rescheduled on the same day. My mom is cool and happy. The technician and office staff were absolutely great.

Technician came out, put 2 pounds of coolant in the air conditioner after testing everything it’s working right now. He was very good very efficient. Very pleasant to work with.

I had another person come out today and I am buying a system from them. Hopefully all will go well.

I am greatly satisfied with the prompt service. I inquired about a new unit, received an inspection, a quote, and a brand new install in just two weeks! I would highly recommend Stellar Services!

Kenny and Riley did an efficient job and finished the installation much sooner than expected. I highly recommend Stellar Services to anyone looking for quality AC service.