Called on a Thursday night after hours and left voice mail re. non-working A/C. Rec'd return call early next morning. Service tech arrived before close of business on Friday. Besides being talented enough to spot cause of trouble almost immediately, Christopher did so in a friendly yet professional manner, explaining all his work as he was performing same. Even though he found problem, continued to check out entire unit, even going up on the roof to finish. Explained thermostat, and how I could avoid similar issues going forward. If there is such a thing as a "terrific service call," this could serve as a perfect example!! Don't usually purchase maintenance agreements, but because of the great service I received, decided Palm Air would continue to get my business.
Barrington was our tech, and he was professional and very knowledgeable. One thing I have to say about Palm Air is they show up! Instead of renewing my AC maintenance with Cousins Air, I’ll renew it with Palm Air. They actually show up and fix your problem.
I had an old A.C. that was dying and, on its way out so I called Palm Air as I have neighbors who used them in the past and had nothing but good things to say about them. I needed a complete new system, inside and out and Azoni and Chris showed up to remove and replace my existing in and out with new units. BOTH did an EXCELLANT job and were done in only a few hours and that's with needing a crane too.
I wanted to wait a few days before writing this review to see how the new a/c feels and WOW. What a positive difference.
I have nothing but GREAT things to say about this company Palm Air AIr Conditioning, Inc who gave me an excellent product at an excellent price. Thank you.
Kevin and Mike did the install of our new A/C system. They were very professional, knowledgeable, neat and clean. They explained every detail of how they did the install. Also, PalmAir is the best company for advising, solving, and installing A/C systems. I highly recommend this company. Also PalmAir is very reasonable with prices. Enjoyed working with all the employees.
Ed C. arrived on time, serviced a recently installed system because the original installer is not trustworthy and discovered that a fail-safe connection was never installed. This outfit is courteous, knowledgeable, professional and priced fairly. Highly recommend.
Benjamin was at my home. He took care of what i needed to have done. He is very capable of doing anything that may need be done. Great guy and did his job and met my expectation. You need more people working for you like Ben and you wont go wrong.
Reliable company and excellent service each visit. Technicians are accommodating and helpful. I’ve used other air conditioning companies in the past that have been incompetent and unworthy of the money they charged. Keep up the good work Palm Air!
Can’t recommend Palm Air enough. It would be hard to mention all of the positive things that each and every one of their employees did. The entire experience from beginning to end was extremely professional and enjoyable. I refer to them as Chick-Fil-A of air conditioning. Unreal costumer service.
Jose was here last night and checked out system. Today Bruce was here confirmed diagnosis. Palmair has excellent people who know what they are doing and do it well and in a timely fashion. This is a super company that I recommend to everyone. Yeah to Bruce and Jose
All of the employees that have come for service (recently) are friendly, knowledgeable, and they sincerely seem to know exactly what they are doing. We have had some terrible AC companies in the 20 years we have lived here. Today Christopher was here … very professional and nice. Yesterday I believe the gentleman’s name was Caleb that came. We were very impressed with his work and attitude! 5 stars all around.
Suzanne morese
Called on a Thursday night after hours and left voice mail re. non-working A/C. Rec'd return call early next morning. Service tech arrived before close of business on Friday. Besides being talented enough to spot cause of trouble almost immediately, Christopher did so in a friendly yet professional manner, explaining all his work as he was performing same. Even though he found problem, continued to check out entire unit, even going up on the roof to finish. Explained thermostat, and how I could avoid similar issues going forward. If there is such a thing as a "terrific service call," this could serve as a perfect example!! Don't usually purchase maintenance agreements, but because of the great service I received, decided Palm Air would continue to get my business.
D T
Barrington was our tech, and he was professional and very knowledgeable. One thing I have to say about Palm Air is they show up! Instead of renewing my AC maintenance with Cousins Air, I’ll renew it with Palm Air. They actually show up and fix your problem.
Lynda A
I had an old A.C. that was dying and, on its way out so I called Palm Air as I have neighbors who used them in the past and had nothing but good things to say about them. I needed a complete new system, inside and out and Azoni and Chris showed up to remove and replace my existing in and out with new units. BOTH did an EXCELLANT job and were done in only a few hours and that's with needing a crane too.
I wanted to wait a few days before writing this review to see how the new a/c feels and WOW. What a positive difference.
I have nothing but GREAT things to say about this company Palm Air AIr Conditioning, Inc who gave me an excellent product at an excellent price. Thank you.
judith couturier
Kevin and Mike did the install of our new A/C system. They were very professional, knowledgeable, neat and clean. They explained every detail of how they did the install. Also, PalmAir is the best company for advising, solving, and installing A/C systems. I highly recommend this company. Also PalmAir is very reasonable with prices. Enjoyed working with all the employees.
Judith Wolf
Ed C. arrived on time, serviced a recently installed system because the original installer is not trustworthy and discovered that a fail-safe connection was never installed. This outfit is courteous, knowledgeable, professional and priced fairly. Highly recommend.
seymour freidberg
Benjamin was at my home. He took care of what i needed to have done. He is very capable of doing anything that may need be done. Great guy and did his job and met my expectation. You need more people working for you like Ben and you wont go wrong.
Sonia Wegweiser
Reliable company and excellent service each visit. Technicians are accommodating and helpful. I’ve used other air conditioning companies in the past that have been incompetent and unworthy of the money they charged.
Keep up the good work Palm Air!
Clayton Robinson
Can’t recommend Palm Air enough. It would be hard to mention all of the positive things that each and every one of their employees did. The entire experience from beginning to end was extremely professional and enjoyable. I refer to them as Chick-Fil-A of air conditioning. Unreal costumer service.
Sheila Gordon
Jose was here last night and checked out system. Today Bruce was here confirmed diagnosis. Palmair has excellent people who know what they are doing and do it well and in a timely fashion. This is a super company that I recommend to everyone. Yeah to Bruce and Jose
Cindy Hanlon
All of the employees that have come for service (recently) are friendly, knowledgeable, and they sincerely seem to know exactly what they are doing. We have had some terrible AC companies in the 20 years we have lived here. Today Christopher was here … very professional and nice. Yesterday I believe the gentleman’s name was Caleb that came. We were very impressed with his work and attitude! 5 stars all around.