From the initial phone call, to the service itself One Hour Heating was one of the most professional, organized, and affordable businesses I have dealt with in a very long time. Rei was phenomenal. I received a text and a call letting me know the tech was coming. They also sent a picture so I knew who to expect. We won’t use anyone else from now on!
Quick and easy. Tim called before he left to service the furnace. Gave it a thorough check, and recommended a couple items to address in the future. Would recommend.
I couldn’t be more pleased with the quality of the service I consistently receive from the technicians at One-Hour. They are always on time, very skilled, and great communicators.
This company was supposed to call before they got here and they claim they have the wrong number. He came in and was a little bit contescending. Told me the thermostat would cost $199 plus $99 for him to come to me. This was NOT an emergency call- they came 3 days after my call. I really didn’t have a choice since my furnace was turning off. Then after the whole installation was complete- under 50 minutes, he increased the price by hundred dollars and said there was nothing I could do. He was planning on charging me $300 for an $85.90 thermostat that I could’ve purchased online myself in two days. When I called the office their response was “Well, we’re not the cheapest around but we aren’t the most expensive either.” Great response. They should put that on a business card. Never again.
Reinaldo was very thorough explaining everything that he was doing and why. Quickly found the problem and fixed it. I would recommend this technician and One Hour to anyone.
Contacted them on a referral from my oil company. Their technician, Jon Sirois, was prompt, professional in every way, and very neat. Replacing a very old circulating pump on an old furnace system was not easy. Jon handled it extremely well and went the extra mile to get us back up and running. Compared to a previous company that did a similar replacement, it was night and day.
Would definitely recommend your company to my friends.
The service was fantastic and everyone was very professional. The technician, Trevor, was very friendly and explained what he was working on and how it worked. The work was very thorough and efficient. I'm very happy with how the appointment went. I would recommend.
Mackenzie C. E. C.
From the initial phone call, to the service itself One Hour Heating was one of the most professional, organized, and affordable businesses I have dealt with in a very long time. Rei was phenomenal. I received a text and a call letting me know the tech was coming. They also sent a picture so I knew who to expect. We won’t use anyone else from now on!
Fabian B
Great service and great knowledge, would recommend
Justin Raymond
Quick and easy. Tim called before he left to service the furnace. Gave it a thorough check, and recommended a couple items to address in the future. Would recommend.
david sharron
Very courteous. Professional. On time!! Really great service. Very happy. Already signed up for next year!!
Deborah Burns
I couldn’t be more pleased with the quality of the service I consistently receive from the technicians at One-Hour. They are always on time, very skilled, and great communicators.
Jennifer Manalio
This company was supposed to call before they got here and they claim they have the wrong number. He came in and was a little bit contescending. Told me the thermostat would cost $199 plus $99 for him to come to me. This was NOT an emergency call- they came 3 days after my call. I really didn’t have a choice since my furnace was turning off. Then after the whole installation was complete- under 50 minutes, he increased the price by hundred dollars and said there was nothing I could do. He was planning on charging me $300 for an $85.90 thermostat that I could’ve purchased online myself in two days. When I called the office their response was “Well, we’re not the cheapest around but we aren’t the most expensive either.” Great response. They should put that on a business card. Never again.
Ron Manske
Reinaldo was very thorough explaining everything that he was doing and why.
Quickly found the problem and fixed it.
I would recommend this technician and One Hour to anyone.
Bruce Poole
Contacted them on a referral from my oil company. Their technician, Jon Sirois, was prompt, professional in every way, and very neat. Replacing a very old circulating pump on an old furnace system was not easy. Jon handled it extremely well and went the extra mile to get us back up and running. Compared to a previous company that did a similar replacement, it was night and day.
Would definitely recommend your company to my friends.
mike griffin
The service was fantastic and everyone was very professional. The technician, Trevor, was very friendly and explained what he was working on and how it worked. The work was very thorough and efficient. I'm very happy with how the appointment went. I would recommend.
Steven Cohen
couldn’t be happier with the service, very prompt, very professional. Absolutely will use this company going forward!! Service Tech was fantastic